Job Description

PEETERS MUSHROOM FARM

is looking for a full-time dependable team member for the Office Administrator and Backup Sales Support position.

The Office Administrator and Backup Sales Support position entails overseeing a variety of administrative and office tasks including answering the company telephone and emails, directing calls, greeting and screening visitors, scheduling appointments, ordering office supplies, preparing paperwork including invoices, sales packages, and customs documentation. This position requires excellent communication and confidentiality.

Pay Rate: Based on experience

Job Responsibilities:

Refer all inquiries to the appropriate individuals, divisions, or departments. Respond to telephone, e-mail, and in-person inquiries from clients, customers, business associates, and other parties. Take and record telephone, e-mail, or written messages and ensuring messages are properly communicated to management and staff. Greet and screen all visitors, clients and customers and maintain visitor log. Communicate with staff, customers, truck drivers and management as required in a positive and professional manner. Present a positive and professional image of the organization to all visitors, suppliers, customers, inquiries, and other interactions. Organize and keep office supplies stocked and place additional orders for office supplies for management. Schedule appointments and type forms, letters, reports, and memos as necessary. Required to assist in completing tasks, reports, spreadsheets, record keeping for various data regarding sales and accounting support. Ensure all forms and reports are completed as needed and meet required deadlines. Provide information to staff and/or clients as required. Maintain the reception area to be clean, tidy, organized and presentable. Prepare sales invoicing and match packing slips to appropriate invoices from previous day Complete and maintain customs paperwork for US orders. Prepare and maintain a variety of reports and logs, including but not limited to; Daily Sales Summary, Picking Summary, Truck Driver Logs, Bills of lading, Skid/CHEP pallet logs/inventory, assist with attendance record keeping and reporting and ensure proper scanning and filing of documents. Assemble and update fuel receipts for trucks and complete fuel tax reporting. Book service appointments, inspections and or repairs for all company vehicles, trucks and trailers. Schedule and book drivers for pick-ups and deliveries. Ensure Inspection Reports, Accident Reports, Month End reports, Mileage Reports, Penske Driver Trip reports are accurate and completed. Maintain and complete proper paperwork for sales packages. Communicate sales orders to deparment Supervisors. Provide assistance or other job duties as required. Agrees to follow and abide by all company policies.

Education & Experience:

Post-secondary degree or diploma in office administration or a related field Minimum two years of work experience in a related position Minimum two years' experience in customer service and or sales Experience and advanced knowledge in Excel, Word, PowerPoint and Outlook Invoicing, Bills of lading, Customer orders and Customs paperwork experience preferred

Key Competencies and Requirements:

Able to maintain filing systems and databases. Excellent analytical and problem-solving skills. Meticulous records maintenance skills, organization and attention to detail. Superior telephone manners and strong interpersonal skills. Strong written and verbal skills to communicate with all levels of the organization and its executive team. Adaptability to meet changing work needs and demands. Knowledge of supplies, equipment, and/or services ordering, as well as inventory. Superior typing skills and strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint and Outlook. Proven ability to maintain confidentiality Able to prioritize, coordinate, and manage multiple activities Ability to meet deadlines
Job Types: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Expected hours: 40 per week

Benefits:

Extended health care
Education:

DCS / DEC (preferred)
Experience:

administrative assistant: 2 years (preferred) receptionist: 2 years (preferred)
Work Location: In person