The Office Administrator provides secretarial, administrative, and reception support to the Community Futures Sun Country office. This position is well suited to a motivated individual who is eager to learn new tasks and contribute to a collaborative team environment. The successful candidate will have basic office knowledge, strong organizational and time-management skills, and the ability to work both independently and as part of a team. Training will be provided to the right person.
Basic bookkeeping knowledge is considered an asset but is not required.
Qualifications and Skills
Required Qualifications
High school diploma or equivalent
Basic office administration knowledge and experience (filing systems, reception, general office procedures)
Strong computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook)
Ability to manage multiple tasks, prioritize work, and meet deadlines
Strong organizational, time-management, and attention-to-detail skills
Excellent verbal and written communication skills
Ability to work independently and collaboratively in a small team environment
Professional, friendly, and client-focused demeanor
Ability to maintain strict confidentiality
Assets (Not Required)
Post-secondary education in office administration or a related field
Experience working in a non-profit, community-based, or public-sector organization
Basic bookkeeping or accounting knowledge
Experience with website content management and social media platforms
Experience supporting Boards of Directors and preparing meeting materials
Familiarity with small business support programs or training environments
Personal Attributes
Reliable, adaptable, and willing to learn new tasks
Strong interpersonal skills and a positive attitude
Comfortable working in a small office where flexibility and teamwork are essential
Able to handle light physical duties associated with general office upkeep
Key Responsibilities
All duties are performed in accordance with Community Futures Sun Country policies, standards, regulations, and procedures, and as directed by the General Manager.
Attend and participate in administrative meetings
Attend Board meetings upon request (evenings/weekends)
Attend training programs and workshops as directed or approved (evenings/weekends)
Maintain strict confidentiality of all clients, program, office, and corporate information
Reception
Receive and direct incoming telephone calls and record call statistics
Welcome and direct clients and visitors in a warm and professional manner
Receive, date, record, and distribute incoming mail, process outgoing mail
Maintain a clean and organized reception area and boardroom
Information & Client Support
Maintain an inventory of program and client information materials
Provide general information, assistance, and support to clients
Assist clients with faxing, photocopying, scanning, and laminating
Schedule client appointments and training sessions
Assist with preparation of client training materials
Training Support
Assist with scheduling client training sessions
Support marketing and coordination of small business training programs
Office Support
Schedule use of the boardroom
Maintain office and client filing systems
Photocopy correspondence, reports, and other documents
Maintain office equipment and coordinate service and repairs
Order office supplies and forms with General Manager approval
Provide general administrative support to the office
Assist with preparation and distribution of Board meeting agendas
Upload Board agendas and materials to the Community Futures Sun Country website (member login)
Maintain and update the company website, including the member login section
Assist with research, data compilation, and statistics
Maintain and update the phone system as required
Marketing & Communications
Compile and post content for social media platforms (Facebook, Instagram, Twitter/X, and LinkedIn)
Create posters and promotional materials for events
Workplace Policies and Agreements
The successful candidate will be required to sign a confidentiality agreement and adhere to the Community Futures Sun Country Conflict of Interest Policy.
Evaluation and Review
Performance evaluations are conducted annually. Community Futures Sun Country supports opportunities for professional development and advancement.
Working Conditions
Hours of Work
Part-time position (7 hours per day), 3 days per week, 8:00 a.m. to 4:00 p.m., with a one-hour unpaid lunch break from 12:00 p.m. to 1:00 p.m.
Overtime Expectations
Occasional evening and weekend work may be required for meetings or training. Time off in lieu will be provided.
Work Environment
This role is based in a small office environment with a team of three staff members. The office operates under a business casual dress code. As part of a small team, light physical duties may be required, including tasks such as changing light bulbs, watering indoor and outdoor plants, light cleaning (e.g., sweeping), and general upkeep.
Travel Requirements
Travel is not typically required. If travel is necessary, the employee will be reimbursed.
Special Conditions
Availability to work occasional evenings or weekends is required.
Compensation and Benefits
Wage:
$20-$22 per hour, depending on experience
Benefits:
Full benefits, RRSP matching, and paid holidays
Benefits begin after successful completion of a three-month probationary period
Job Type: Part-time
Pay: $20.00-$22.00 per hour
Expected hours: 21 per week
Benefits:
Dental care
Extended health care
Paid time off
RRSP match
Work Location: In person
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