Job Description

Office Administrator - 2 Month Contract MCAP at a Glance Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards offering, a career with continuous learning and development (formal & informal training), and exciting opportunities in a dynamic, entrepreneurial environment. The Role This position is responsible for contributing to the Paradigm Quest Administration team. As a Mailroom/Office Administrator, you will assist your Team in any administrative needs while maintaining the highest level of service and complying with policies, practices, and procedures. Document Management

• Process large volumes of incoming documents for both internal partners and homeowners
• Review, scan, and upload incoming documents to various internal systems
• Request and review loan file documents from off-site storage for review and digitization

Additional Role Specific Accountabilities include but are not limited to the following:

• Monitor and maintain all department equipment, ordering supplies where needed
• Verify and confirm property address, client name, mortgage details
• Action all email requests and inquiries within service level agreements
• Support cross-departmental mandates and goals, together with Finance, Servicing, and other departments as needed
• Adhere to all company policies and procedures
• Incorporates regulatory & compliance requirements into existing business processes and activities
• Provide highest level of customer service to all clients and internal staff
• Provide continuous feedback or recommendations for process improvement and provide solutions on how to improve
• Handle multiple priorities in an ever-changing work environment

What You Bring To The Team

• Minimum 1-year administrative experience
• Possess a proficient understanding of MS Office Suite (Outlook/Excel/Word) skills
• Possess a proficient understanding of Computers skills
• Possess a proficient understanding of Internet and email skills
• Completion of high school and/or some college would be preferred.
• Mortgage industry experience an asset
• Exhibits solid communication skills, both written and verbal with ability to communicate and articulate effectively
• Flexible and adaptable/able to multi-task under pressure
• Proven ability to meet deadlines and detail oriented
• Proficient with Microsoft Outlook, Word, Excel,
• Ability to work independently as well as part of a team
• Strong analytical and problem-solving capabilities

If this sounds like you and you are looking to be a part of one of Canada\xe2\x80\x99s largest independent mortgage finance companies in Canada, then we want to hear from you! If this sounds like you and you are looking to be a part of one of Canada\xe2\x80\x99s largest independent mortgage finance companies in Canada, then we want to hear from you! Be A Part Of Something Great

MCAP is Canada\xe2\x80\x99s largest independent Mortgage Finance company with over $150 billion in assets under management providing mortgage solutions for residential and commercial properties. For over 35 years, MCAP originates, trades, securitizes and services mortgages in offices across Canada. MCAP originates residential mortgages exclusively through the mortgage broker channel as we believe that a professional mortgage broker is a consumer\'s best option and MCAP actively promotes the services of mortgage brokers across the country. MCAP is also a leader in the Canadian residential construction lending market with over 25 years in the business. Our teams of dedicated professionals serve a variety of developer, construction and lender clients across Canada. Position #: req1663 Employment Status: Contract Full Time Location: Toronto; Ontario Number Of Openings: 2 Department: Residential Internal Job Title: Mortgage Specialist, Servicing Operations
The above information in this description has been designed to indicate the general nature and level of work performed by employees in the position. It is not designated to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
MCAP provides equal opportunities for all applicants and is committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported throughout the recruitment and employment process. If you require accommodation, we will work with you to meet your needs.