Office Administrative

Welland, ON, CA, Canada

Job Description

Position Title:

Office Administrator

Location:

Welland, Ontario

Reports To: Area

Human Resource Manager

Position Summary



The Office Administrator is the central point of coordination for all administrative and clerical functions at Stay-at-Home Nursing's Welland location. This role ensures smooth day-to-day operations by providing administrative support to management, scheduling teams, and caregivers, while delivering exceptional customer service to clients and visitors.

Key Responsibilities



Administrative & Clerical Support



Manage incoming calls, emails, and in-person inquiries, directing them appropriately. Maintain organized filing systems (electronic and paper). Prepare and process documents, correspondence, and reports as required. Order and manage office supplies and equipment.

Scheduling & Coordination



Support scheduling staff in updating and maintaining caregiver schedules. Assist in coordinating appointments, meetings, and training sessions. Track and follow up on shift changes, cancellations, and coverage needs.

Client & Caregiver Support



Greet visitors and clients in a professional and welcoming manner. Assist in onboarding new caregivers by preparing documentation packages. Maintain accurate and confidential client and employee records.

Compliance & Quality Assurance



Ensure all administrative practices comply with company policies and regulatory requirements. Support quality assurance initiatives by tracking required documentation, training, and certifications.

Qualifications



Post-secondary education in office administration or related field preferred. Minimum 2 years of administrative experience, preferably in healthcare or home care. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software. Strong organizational, communication, and problem-solving skills. Ability to maintain confidentiality and handle sensitive information.

Core Competencies



Professionalism and attention to detail Customer service orientation Time management and multitasking abilities Team collaboration

Working Conditions



Full-time, Monday to Friday - In Person * Office-based role with periodic interaction with caregivers and clients.

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD2588227
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Welland, ON, CA, Canada
  • Education
    Not mentioned