Job Description

Work Term: Permanent Work Language: English Hours: 35 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years

Work setting

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Commercial dental laboratory

Tasks

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Train other workers Schedule and confirm appointments Answer telephone and relay telephone calls and messages Answer electronic enquiries Compile data, statistics and other information Oversee the preparation of reports Advise senior management Order office supplies and maintain inventory Greet people and direct them to contacts or service areas Type and proofread correspondence, forms and other documents Perform data entry Provide customer service Work with the marketing department to understand and communicate marketing messages to the field Maintain and manage digital database Consult with clients after sale to provide ongoing support Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury

Computer and technology knowledge

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Electronic medical records Google Docs MS Excel MS Outlook MS PowerPoint MS Windows MS Word Electronic scheduler SharePoint MS Office Adobe Acrobat Reader Electronic mail

Technical terminology

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Dental

Transportation/travel information

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Own transportation Public transportation is available

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Attention to detail Repetitive tasks Work with minimal supervision

Personal suitability

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Ability to multitask Excellent oral communication Excellent written communication Flexibility Judgement Organized Team player Accurate Client focus Reliability Time management Adaptability

Health benefits

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* Health care plan