Canada's largest family-owned moving company is seeking an Office Administrator for our London, ON branch. We are looking for someone who is organized, detail-oriented, and able to thrive in a fast-paced environment.
The Office Administrator will be responsible for handling day-to-day administrative duties, including answering phones and emails, scheduling bookings, data entry, invoicing, and maintaining accurate records. This role requires strong communication skills, as you will interact regularly with customers, movers, drivers, and management to ensure smooth operations.
Requirements
Previous administrative or office experience (transportation or moving industry an asset).
Strong organizational and multitasking skills.
Excellent verbal and written communication abilities.
Customer service mindset with problem-solving skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or scheduling software.
Ability to work independently and as part of a team.
Additional Candidate Criteria that would be viewed as assets:
Operational Coordination or Office Administration in Similar Companies- Logistics, home services, businesses with multiple crew members
Job Duties:
Administrative Support
Front desk /reception services answering and direct phone calls, emails, and in-person inquiries.
Schedule appointments, confirm bookings, and maintain calendars.
Prepare and file paperwork, contracts, and reports.
Billing and invoicing accounts.
Proposal set ups.
Customer Service
Provide information about services, pricing, and scheduling.
Support customers before, during, and after moves.
Handle basic concerns and escalate issues when necessary.
Office & Operations Support
Maintain organized office records, supplies, and equipment.
Warehouse inventory support.
Assist with dispatching and communicating job details to movers and drivers.
Track and update job status in the system
.
Job Type: Full-time
Benefits:
Dental care
Extended health care
On-site parking
Vision care
Flexible language requirement:
French not required
Schedule:
8-hour shift
Day shift
Monday to Friday
Work Location:
In person
Job Types: Full-time, Permanent
Pay: $40,000.00-$42,000.00 per hour
Expected hours: 40 per week
Benefits:
Dental care
Extended health care
On-site parking
Work Location: In person
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