Job Description

Inform clients, via e-mail, of the details of their shipments and the date of arrival.

Keep up to date shipment files with documents received by agents

Invoice clients and ensure that all charges for services rendered are included and that rates are billed according to the agreement (if necessary, verify credit with the accounting department)

Effectively research and have ability to negotiate for the best rates

Ensure proper export/import documentation is completed to support shipments Timely and accurate administration of documentation

Approves, tracks and ensures payment of freight in a timely manner

Monitor shipments with strong follow up on a daily basis

Monitor all documentation and customs processes in a timely manner, to avoid delays in clearance and delivery.

Active involvement with resolving issues and problem solving

Excellent communication skills required with vendors, clients and brokers, transport companies

Update freight rates

Provide a professional service to assist and resolve customer issues

Create pre-requisite shipping documents such as Bookings, B13/CAED, AES, Certificate of Origin, Marine Insurance

Create accurate shipping instructions with product correctly identified and labeled

Update our transportation management system and customer websites of real time load locations

Outstanding ability to meet deadlines, and to work in an extremely fast- paced environment

Other duties as defined by the immediate supervisor

Requirements:

Excellent communication skills required (both written and verbal)

Excellent analytical skills

Must be highly organized

Quick learner, motivated to continuously develop, and grow

University degree and/or College Diploma in International Trade/Logistics would be an asset

2-3 years of experience working in Ocean Documentation is mandatory

Fluency in English is mandatory

Job Types: Full-time, Permanent

Pay: $40,000.00-$60,000.00 per year

Experience:

Logistics: 1 year (required) export: 1 year (required)
Work Location: In person