Job Description

About Us:

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

JOB TITLE:

Objectively Structured Clinical Evaluation (OSCE) Examiner

REPORTS TO:

Supervisor

DEPARTMENT:

Test Centers CAN

LOCATION:

Toronto, Ontario



JOB OVERVIEW

Prometric administers the Certification Examinations for registration as a Massage Therapist in Ontario. The examinations involve a Multiple-Choice Question (MCQ) Examination and an Objectively Structured Clinical Evaluation (OSCE). The OSCE is administered in Downtown Toronto, Ontario, and is designed to assess candidate knowledge, skill, and judgment in a simulated clinical setting. As an examiner, you will work alongside an exam partner (and a standardized client) in a particular OSCE station. Typically, examiners train on one station and perform in that station for the duration of the year. Examiners take direction from OSCE tracker examiners (i.e., supervisors) as well as from other Prometric staff (e.g., operations manager, content specialist).



COMPANY BACKGROUND

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.



RESPONSIBILITIES

Evaluate candidates in one of seven OSCE stations exactly as trained. Follow a defined set of objective marking criteria that provide the basis upon which candidates are evaluated. Operate a computer or tablet for candidate evaluations. Attend comprehensive mandatory training (both in-person and virtual training) Participate in re-training as required. Memorize scripted responses pertaining to common candidate interactions. Maintain communication with Prometric staff regarding any performance issues related to other exam staff Report any errors, omissions, or inconsistencies in exam materials to Prometric staff. Record detailed accounts of unusual or unanticipated events when instructed by Prometric staff. Assist in other duties from time to time to ensure a smooth and timely delivery of exams (e.g., monitor track, escort candidates on and off the track) Maintain confidentiality related to all aspects of exam involvement and exam materials.

QUALIFICATION REQUIREMENTS

EDUCATION/PROFESSIONAL DESIGNATION

Graduate of an approved massage therapy program (or equivalent) Current General Certificate of Registration in good standing as an RMT in Ontario and, if selected for the role, will continue to practice.

EXPERIENCE

Minimum of five (5) years of massage therapy practice Must not have taught in an approved Massage Therapy program in the last three years. Must not have a personal relationship or affiliation with any student who is currently or will be enrolled in an approved Massage Therapy program. Previous examiner or educational experience is considered an asset.

SKILLS

Possess a strong understanding of the multiple subject areas comprising the Interjurisdictional Practice Competencies and Performance Indicators for Massage Therapists at Entry to Practice (PC/PIs) Possess a strong understanding of the CMTO Standards of Practice Possess an awareness of evolving trends or changes impacting the massage therapy profession (e.g., evidence-informed practice, legislation updates) Committed to maintaining integrity and ensuring confidentiality and professionalism. Adaptable and able to work well with others. Critical-thinking and problem-solving skills. Ability to think and react quickly. Ability to remain calm in stressful situations. Able to listen and communicate clearly and effectively. Able to give and receive constructive feedback. Strong sense of ethics and accountability. Represent Prometric's vision, mission, and values. Fluency in French is considered an asset.

TIME COMMITMENT:

Completion of mandatory virtual training modules, 3-4 hours in March 2025 Examiners are required to attend two (2) to four (4) training dates, depending on their assigned OSCE station. Training will occur in April 2026 (training may use a combination of virtual and in-person modes) This role requires In-person attendance at the OSCE facility for OSCE Administration. Availability for dates between May and December 2026.

REMUNERATION AND EXPENSES

Paid for all time worked, including training. Applicable expenses related to travel, accommodation, and meals are eligible for reimbursement in accordance with the Prometric travel and expenses policies.

PHYSICAL JOB REQUIREMENTS

Generally seated and operating a tablet/computer Washroom breaks are typically 90 mins apart to avoid disrupting the exam schedule.

Prometric promotes diversity in the workplace and is committed to ensuring that its recruitment and other personnel activities are fair and equitable. Accommodations are available at all stages of the employment cycle upon request.



Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.