Job Description

Are you looking to make a difference in a patientaEUR(TM)s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

PRINCIPALES FONCTIONS ET RESPONSABILITa?S :

• Accueillir les patients qui se presentent a leurs rendez-vous, se presenter et les aider a utiliser le programme daEUR(TM)education iMD sur les IPADs de la clinique.
• Repondre aux appels telephoniques et aux communications par telecopieur.
• Confirmer la date du prochain rendez-vous au moment oa le patient quitte la clinique
• Commander les fournitures de bureau et laEUR(TM)equipement pour toutes les cliniques sous sa responsabilite et en assurer la reception.
• Collaborer avec le coordonnateur principal des cliniques et avec laEUR(TM)equipe de gestion pour commander laEUR(TM)equipement pour les nouvelles cliniques, en assurer la livraison ainsi que laEUR(TM)installation des systemes telephoniques et de laEUR(TM)equipement.
• Faire un suivi aupres des programmes et des pharmacies dans les cas de medicaments ou de documents manquants (p. ex. formulaire daEUR(TM)inscription, ordonnances, etc.).
• Envoyer les formulaires et les rapports par telecopieur ou par courriel a la demande du personnel infirmier.
• Resoudre les problemes de TI et les problemes connexes dans les cliniques sous sa responsabilite en collaboration avec laEUR(TM)equipe des TI.
• Preparer les tableaux et les medicaments pour les rendez-vous de la journee suivante.
• Transporter les medicaments, les echantillons de sang et les fournitures vers les autres cliniques au besoin.
• Remplir le registre des medicaments discontinues avec le soutien du personnel infirmier de la clinique.
• Participer a laEUR(TM)inventaire mensuel dans les cliniques sous sa responsabilite.
• Participer a laEUR(TM)execution de certaines composantes des verifications regulieres conformement aux pratiques exemplaires en soins infirmiers.
• Repondre aux demandes des coursiers et gerer la procedure de retour des biens au siege social.
• Participer a la redaction des rapports de variation de temperature des refrigerateurs.
• Contribuer a informer la Commission de la sante et de la securite au travail avec laEUR(TM)aide du representant de la Commission de la sante et securite au travail ou du gestionnaire du secteur daEUR(TM)affaires.
• Archiver et retourner les rapports des patients autorises a sortir au siege social.
• Soutenir le gestionnaire du secteur daEUR(TM)affaires en ce qui concerne la qualite afin que les cliniques Innomar puissent garder leur certification ISO
• Executer daEUR(TM)autres taches qui pourraient lui atre assignees.
• Peut atre amene a devoir rester en disponibilite/attente dans le cadre de ce rale

What your background should look like

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Post-secondary education in medical office administration or related discipline
• Minimum of 2 years' experience in the healthcare industry
• Ability to work independently in a fast-paced environment
• Adaptability to change and to learn new skills as required
• Bilingualism, French/English is an asset

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Knowledge of pharmaceutical distribution industry an asset
• Strong business and financial acumen
• Strong analytical and mathematical skills
• Ability to communicate effectively both orally and in writing
• Effective interpersonal and leadership skills
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently
• Excellent customer service skills
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

Schedule

Full time

Affiliated Companies: Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

COVID-19 Vaccine Policy

As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergenaEUR(TM)s policy and process to apply for an exemption/accommodation.

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.