Job Description

Position:

Automotive Sales Consultant

Location:

Guelph, ON

Job Function:

Sales

About Us

Queenston Automotive Group is a leading name in the automotive industry, boasting over 55 years of success. We foster a collaborative and innovative environment where employees are empowered to make a meaningful impact. Join us to thrive in a supportive and inclusive workplace.


Be part of a well-known and respected name and brand --

Guelph Nissan Infiniti

. Our unwavering commitment to exceptional customer service defines our culture, guiding decisions and actions.

Job Summary

The Sales Consultant is responsible for managing all aspects of the New or Used Car Sales process from the moment a customer enters the dealership to the point of sale and beyond. The Sales Consultant builds lasting relationships to create brand loyalty and ensure the highest level of customer satisfaction.


We are looking for a motivated and driven sales professional who is passionate about delivering personalized experiences, achieving sales targets, and contributing to our dealership's continued success.

Key Responsibilities

Develop Strong Customer Relationships

Greet customers promptly, professionally, and courteously. Listen to customer needs, provide expert guidance, and assist in selecting an appropriate vehicle. Build a loyal customer base through effective follow-up and relationship management. Maintain detailed records of all customer interactions and follow-ups. Address customer inquiries and concerns with a genuine intent to resolve issues. Conduct prospecting and follow-up calls within established timeframes.

Be Detail-Oriented

Document customer needs and expectations accurately. Prepare for vehicle deliveries and ensure all details are completed. Ensure all documentation is accurate, timely, and complete. Review and analyze performance to improve efficiency and time management.

Commit to the Dealership Brand

Stay current on all dealership and manufacturer training programs. Explain vehicle features, benefits, and technology with confidence. Maintain professional appearance and uphold dealership standards. Champion exceptional service and contribute to a positive team environment.

Develop and Maintain Product Knowledge

Keep up to date with products, accessories, pricing, and key competitive features. Conduct vehicle demonstrations and test drives highlighting unique benefits.

Skills & Qualifications

Excellent interpersonal and communication skills with an engaging attitude. Strong customer service focus with the ability to influence and build trust. Organized, detail-oriented, and results-driven. Ability to manage multiple priorities and adapt to change. Problem-solving skills with the ability to handle difficult situations professionally. Valid driver's license and ability to operate manual and automatic vehicles. Proficient with computers and Microsoft Office. Valid

OMVIC License

(or provincially recognized equivalent).

Education & Experience

Minimum High School Diploma or equivalent. College education or relevant courses an asset. Automotive sales experience preferred. Available to work evening and weekend shifts as scheduled.

What We Offer

Competitive salary and performance-based bonuses. Comprehensive benefits package. Ongoing training and professional development opportunities. Supportive, team-oriented environment within a respected automotive group.

Join Our Team

Be part of a dynamic team that values passion, innovation, and excellence. If you are ready to take your career to the next level, please forward your resume and cover letter to

hr@queenstonautogroup.com

.


In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, accommodation requests are welcomed throughout the hiring process.

We are an equal opportunity employer and thank all applicants for their interest; only those selected for an interview will be contacted.