Job Description

Universal Truck and Trailer is Atlantic Canada\'s largest heavy-duty truck and trailer dealership featuring the most up-to-date dealer service bays in Southern New Brunswick. We are an authorized sale, service, parts & warranty dealership for premium products including Freightliner and Western Star. In addition, we service all makes and models for class 6, 7 and 8 vehicles, including luxury class RV\'s.

We are currently seeking a highly motivated individual to fill the role of Night Shift Foreman for our team of Truck & Trailer Technicians at our location in Saint John. The successful candidate will report to the Service Manager and have a strong work ethic and \xe2\x80\x9ccan do attitude\xe2\x80\x9d.

Requirements:

• Red Seal Truck and Trailer license or post-secondary diploma in logistics or business would be considered an asset.
• Experience in heavy equipment industry or truck and trailer experience would be considered an asset
• Experience working with OEM warranty process.
• Demonstrated ability to energize, empower and engage team to get results.
• Ability to deal with conflict and adversity when leading teams through change.
• Exceptional communication skills, Interpersonal and negotiation skills
• Must be team oriented and an independent self-starter.

Key Responsibilities:

• Work closely with shop supervisor on work distribution for the truck shop
• Assist service advisors with preparing & updating work schedules
• Close repair orders
• Assist with preparation of time sheets
• Provide updates to customers
• Support customer processes and systems and work with tech teams to identify ways we can automate and scale customer monitoring
• Review all returned and/or rejected warranty claims and prepare repair orders for resubmission.
• Monitor claims for accuracy/ completeness
• Flag the appropriate technicians for the hours earned on the operations performed
• Return improperly completed repair orders to the author for correction and/or completion as necessary
• Provide back up support for the Service Advisor

What We Offer:

• Competitive wages
• Quarterly bonus
• Registered retirement savings plan with company match
• Health, dental, vision and prescription benefits
• Life insurance
• Disability benefits
• Maternity leave top up program
• Paid vacation
• Paid sick time
• Fitness reimbursement program
• Paid training
• Clothing and boot allowance program
• Tool allowance program
• Employee recognition program
• Company discounts
• Organized work environment with modern facility and equipment
• Excellent training programs and growth opportunities

Please apply online.

To Apply for this Career Opportunity please submit an online application or contact our HR Representative on 506 271 0398.

We appreciate your interest in our company, however only those candidates selected for an interview will be contacted.

To learn more about our products and services, click .

Universal Sales Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

Additional Information

• Posting Date: Apr 6, 2023

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Disclaimer

Please be cautious of false employment offers from individuals or organizations posing as J.D. Irving, Limited.

J.D. Irving, Limited would never request money from job seekers, nor request personal information beyond what is required for a resume. We routinely report suspicious activities and accounts and we ask anyone who has received messages from a fraudulent account to do the same. If you have questions about the validity of an offer, please contact .

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\xc2\xa9 J.D. Irving, Limited. All rights reserved. \xe2\x84\xa2 is a trademark of Irving Licensing Inc., used under licence.

An outstanding team dedicated to providing the best in products and service.

J.D. Irving