Job Description

Universal Truck and Trailer is Atlantic Canada\'s largest heavy duty truck and trailer dealership featuring the most up-to-date dealer service bays in Southern New Brunswick. We are an authorized sales, service, parts and warranty dealership for premium products Freightliner and Western Star Trucks. In addition, we service most makes and models for class 6, 7, and 8 vehicles, including luxury class RV\'s. We focus on exceeding customer requirements through continuously developing our team and building technical capabilities.

We are currently seeking qualified candidates for the position of Evening Shift Supervisor for our Dieppe location. The successful candidate will need to be an enthusiastic, highly motivated individual who can lead people and who is passionate about providing excellent customer service.

Responsibilities:

Coordinate Service work in order of appointment and priority

Provide estimates in a timely and accurate manner

Communicate service work scope to technicians to ensure customer expectations are met

Assist Service Advisors in their scheduling duties by monitoring workload and maximizing bay utilization

Monitor repair progress against estimates and update Service Advisors & customer with any changes

Ensure warranty conditions are met

Quality check completed Repair Orders (RO)

Coach technicians on work order tracking and related system functions

Ensure that the system accurately reflects technician time

Minimize unbilled labor through diligent work scheduling and planning

Adhere to and enforce company safety policies

Ensure shop is cleaned after each jobs

Monitor shop equipment

Perform technician evaluations

When required fill in for Service Advisor

Working hours: Monday to Friday from 4:00pm - Midnight

Requirements:

Relevant post-secondary education and/or equivalent industry experience

Mechanical aptitude is required

Will be energetic, enthusiastic, and team oriented

Exceptional organization, decision making and problem-solving abilities

Strong interpersonal, leadership and coaching skills

Well-developed written and verbal communication skills

Computer skills (experience with Microsoft Excel is a must)

Must be committed to quality, safety and service

What We Offer:

Competitive wages

Quarterly bonus

Registered retirement savings plan with company match

Health, dental, vision and prescription benefits

Life insurance

Disability benefits

Maternity leave top up program

Paid vacation

Paid sick time

Shift premiums

Fitness reimbursement program

Paid training

Clothing allowance program

Boot allowance program

Tool allowance program

Employee recognition program

Company discounts

Excellent training programs

Modern facility and equipment

To Apply for this Career Opportunity please submit an online application or contact our HR Representative on 506 271 0398.

We appreciate your interest in our company, however only those candidates selected for an interview will be contacted.

To learn more about our products and services, click .

Universal Truck and Trailer is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

Additional Information

• Posting Date: Jun 26, 2023

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Disclaimer

Please be cautious of false employment offers from individuals or organizations posing as J.D. Irving, Limited.

J.D. Irving, Limited would never request money from job seekers, nor request personal information beyond what is required for a resume. We routinely report suspicious activities and accounts and we ask anyone who has received messages from a fraudulent account to do the same. If you have questions about the validity of an offer, please contact .

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\xc2\xa9 J.D. Irving, Limited. All rights reserved. \xe2\x84\xa2 is a trademark of Irving Licensing Inc., used under licence.

An outstanding team dedicated to providing the best in products and service.

J.D. Irving