Job Description

Job Overview

We are seeking a friendly and professional Concierge to enhance our guest experience and ensure smooth operations within our hospitality environment. The ideal candidate will possess excellent customer service skills, a keen eye for cleanliness, and experience in hospitality or custodial services. This role involves assisting guests, maintaining cleanliness standards, and supporting overall facility operations to create a welcoming atmosphere for all visitors.

Responsibilities

Maintain cleanliness of common areas, including lobbies, hallways, and public restrooms, through cleaning and custodial tasks Support facility operations by managing guest needs and coordinating with other departments as necessary Ensure all areas meet cleanliness and safety standards through routine cleaning and sanitation procedures Handle guest complaints or concerns professionally, escalating issues when needed Assist with industrial cleaning tasks when required to uphold hygiene standards in various settings Maintain a professional appearance and demeanor at all times to promote a positive guest experience Provide security and concierge services for facility Provide emergency response when required in a caring and professional manner

Qualifications

Prior experience in hospitality, hotel services, or custodial/industrial cleaning is preferred Knowledge of cleaning techniques and equipment is advantageous Strong customer service skills with the ability to communicate effectively with diverse guests Ability to work independently and as part of a team in a fast-paced environment Flexibility to work various shifts, including evenings or weekends if necessary Professional appearance and positive attitude are essential for representing the organization effectively
Job Type: Part-time

Pay: From $18.18 per hour

Expected hours: 4 - 21 per week

Benefits:

Company events Discounted or free food Employee assistance program On-site gym On-site parking
Work Location: In person