Job Description

Job Overview:

We are seeking a part time Night Auditor/ Front Desk Agent to join our team. The ideal candidate will be required to be trained for overnight shifts from 11:30PM-7:30AM as well as able to work evening shifts from 3PM- 11PM. The candidate will be the first point of contact for guests, providing exceptional customer service and representing our hotel in a professional manner.

Duties:

- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about hotel services
- Handle reservations and cancellations
- Process payments and maintain guest accounts
- Ensure the front desk area is clean and organized

Experience:

- Previous experience in a similar role, preferably in a hotel setting
- Proficiency with phone systems and strong phone etiquette
- Excellent customer service skills with a focus on hospitality
- Ability to communicate effectively with guests and team members
- Experience in guest services or front desk operations

This position offers the opportunity to work in a dynamic hospitality environment, interacting with guests from diverse backgrounds. If you have a passion for providing exceptional service and enjoy working in a fast-paced setting, we would love to hear from you.

Job Types: Part-time, Permanent

Pay: From $19.75 per hour

Benefits:

On-site parking Store discount
Schedule:

Day shift Evening shift Every Weekend Monday to Friday On call Weekends only
Work Location: In person

Application deadline: 2025-07-31
Expected start date: 2025-06-26