Job Description

Job Posting: Night Auditor - Sooke Harbour House

Location:

Sooke, BC

Department:

Front Office / Guest Services

Reports To:

Rooms Division Manager

About Sooke Harbour House

Nestled on the waterfront in Sooke, BC, Sooke Harbour House is a boutique hotel known for its coastal charm, stunning views, and personalized guest experiences. As part of Freds Hospitality, we are focused on building a world-class hospitality experience that blends West Coast beauty with exceptional service.

Position Overview

We are seeking a reliable, detail-oriented

Night Auditor

to join our team. This overnight position is a hybrid of guest service and accounting responsibilities -- ensuring both smooth overnight operations and accurate financial reporting. The ideal candidate will be comfortable working independently, maintaining high standards of service for late-arriving guests, and completing nightly reconciliations with precision.

Key Responsibilities

Warmly welcome and assist late check-ins, early departures, and overnight guest requests. Perform nightly audit procedures, including balancing accounts, reconciling daily transactions, and preparing management reports. Ensure accuracy of room charges, restaurant postings, and other revenue streams. Monitor property security and safety overnight, including occasional property walkthroughs. Respond promptly to guest inquiries, complaints, and emergencies. Prepare for the morning shift by printing reports, organizing the front desk, and setting up for day operations. Support the overall guest experience by providing exceptional service at all times.

Qualifications & Skills

Previous hotel front desk, accounting, or hospitality experience preferred. Strong attention to detail and comfort with numbers. Experience with hotel PMS systems (Cloudbeds, Opera, or similar) is an asset. Ability to work independently with minimal supervision. Excellent communication and problem-solving skills. Professional, calm, and guest-focused demeanor. * Willingness to work overnight shifts (11:00 pm - 7:00 am).