Quality Inn Airport Dieppe is looking for a full time Night Auditor to join their team!
As a Night Auditor, Welcome our guests to the hotel with a smile, check in/out, handle any guest's issues or aid them with their travel needs. Must be bilingual and have some customer service experience.
As a Night Auditor, you will:
Verify the balance of all cash float, credit and debit charge.
Be prompt and courteous in all guests' interaction, including, but not limited to check-in, check-out, telephone and personal inquiries, luggage and vehicle handling; and travel information to both internal and external guests.
Perform your task according to policies, procedures, quality standards, and services sequences established by the management team for the satisfactions of guests.
Work overnight shift
Take a calm professional approach at all times.
Verify the balance of all cash floats, credit and debit charges for the hotel.
Ensure room security by maintaining effective key control and confidentiality.
Address guest concerns in a positive and helpful manner and take a prompt, corrective action where necessary.
Maintain a high level of integrity by respecting the privacy of our guests and co-workers.
The ideal candidate must have:
Excellent inter-personal and communication skills
An understanding of the front desk function in a hotel, with a working knowledge of reservation systems
Basic accounting knowledge
Excellent computer skills
The ability to speak in both French and English languages
Courteous telephone manners
The ability to work effectively in a fast paced environment with minimal supervision
If this sounds like the job for you, please submit your resume.
Thank you for your application, however, only those selected for an interview will be contacted.
Job Type: Part-time
Pay: From $16.65 per hour
Expected hours: 32 - 40 per week
Benefits:
Dental care
Life insurance
Ability to commute/relocate:
Dieppe, NB: reliably commute or plan to relocate before starting work (required)
Experience:
Hotel: 1 year (required)
Customer service: 1 year (required)
Language:
English (required)
French (preferred)
Location:
Dieppe, NB (preferred)
Work Location: In person
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