New Patient Coordinator

Kamloops, BC, CA, Canada

Job Description

About the Role:

We are seeking a friendly, organized, and detail-oriented New Patient Coordinator to join our orthodontic clinic. In this role, you will be the first point of contact for new patients, helping guide them through the intake process with care and efficiency. You'll handle scheduling, paperwork, insurance verification, and ensure every patient has a positive first experience with our clinic.

Key Responsibilities:

Answer incoming calls and assist new patients Schedule initial consultations and send intake forms Follow up on missing documents and insurance information Verify insurance coverage and enter patient details into our system Collaborate with the Treatment Coordinator to ensure all files are complete before appointments
Qualifications:

Excellent communication and customer service skills Strong organizational skills and attention to detail Previous experience in a dental or medical office Familiarity with Dolphin and Weave software is a plus
Join our warm and professional team, where your role will directly impact patient satisfaction and clinic success.

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Benefits:

Dental care Disability insurance Extended health care Life insurance On-site parking Vision care
Schedule:

Monday to Friday
Education:

Bachelor's Degree (preferred)
Experience:

Dental office: 3 years (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD2451654
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kamloops, BC, CA, Canada
  • Education
    Not mentioned