About the Role:
We are seeking a friendly, organized, and detail-oriented New Patient Coordinator to join our orthodontic clinic. In this role, you will be the first point of contact for new patients, helping guide them through the intake process with care and efficiency. You'll handle scheduling, paperwork, insurance verification, and ensure every patient has a positive first experience with our clinic.
Key Responsibilities:
Answer incoming calls and assist new patients
Schedule initial consultations and send intake forms
Follow up on missing documents and insurance information
Verify insurance coverage and enter patient details into our system
Collaborate with the Treatment Coordinator to ensure all files are complete before appointments
Qualifications:
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Previous experience in a dental or medical office
Familiarity with Dolphin and Weave software is a plus
Join our warm and professional team, where your role will directly impact patient satisfaction and clinic success.
Job Type: Full-time
Pay: $50,000.00-$60,000.00 per year
Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Vision care
Schedule:
Monday to Friday
Education:
Bachelor's Degree (preferred)
Experience:
Dental office: 3 years (preferred)
Work Location: In person
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