Job Description

NETWORK SYSTEMS SPECIALIST

About telMAX Inc.:

Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada's Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.

Your Position & How You Will Contribute:

Reporting to the Manger, Network Engineering, the Network Systems Specialist, will play a pivotal role in developing and maintaining the systems that enable our network to operate, scale, and be monitored efficiently. This position is ideal for someone who is eager to learn, build and lead by example. If you possess a growth mindset, demonstrate consistent follow-through, and are passionate about automating the 'back office' of a modern ISP, we encourage you to apply.

Responsibilities & Key Duties:

Linux System Administration: Manage, secure, and optimize Linux servers hosting critical network services (DHCP, DNS, authentication, monitoring tools). Back-End Systems Development: Automate network tasks, integrate systems, and improve operational efficiency using scripting/programming languages (Python, Perl, Bash). Monitoring & Optimization: Design, deploy, and maintain robust network monitoring solutions for proactive fault detection and performance analysis. Knowledge Leadership: Cross-train peers, share new techniques, and create reusable documentation to foster collective growth. Consistency & Improvement: Maintain high standards in systems configuration and seek opportunities for modernization.

What You Bring:

High Consistency & Follow-Through: Dedication to delivering reliable, steady work and completing tasks without requiring constant oversight. Growth & Progress Focus: Strong demonstrated desire and ability to absorb new knowledge, advance skills, and apply learning rapidly. Team Leadership & Sharing: Eagerness to document, cross-train, and share knowledge with peers to uplift the entire team's capability. Positive, Proactive Attitude: Approaches challenges as opportunities and maintains momentum towards solutions.

Experience:

Linux server administration and hardening experience. Knowledge of service provider back-office functions (e.g., billing integration, databases). Experience with a back-end programming/scripting language. Practical experience with monitoring/optimization tools (e.g., Grafana, Prometheus, Zabbix). Deep Juniper Knowledge Practical Service Provider Hands-On Experience Strong proficiency in Internet Routing and associated best practices Accountable Execution

Education:

Degree in Electrical Engineering (EE), Computer Science (CS), or a related field. Diploma in Electronics, Electrical, Networking, or Security, or equivalent work experience.

ImPACT Values

Performance & Commitment

We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.

Agility & Collaboration

We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.

Customer Centricity

In every decision we make, we think through the customer's lens. We know that anticipating and exceeding their expectations isn't just good service--it's the foundation of who we are. By staying deeply connected to our customers' needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.

Trust & Integrity

We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.

Why You Should Join telMAX:

We are a growing, dynamic organization We offer a competitive variable compensation package Hybrid positions Benefits (Medical, Dental, and Vision) Health Spending Account (HCSA) RRSP matching program

Equity Statement

telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.