Network Support Technician

Edmonton, AB, Canada

Job Description

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  • Work Term: Permanent
  • Work Language: English
  • Hours: 37.5 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience: 1 year to less than 2 years
  • or equivalent experience

Work setting

Computer hardware or software retailer/wholesaler Willing to relocate

Tasks

Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment Evaluate and install computer hardware, networking software and operating system software Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks Load computer tapes and disks and install software and printer paper and forms Provide problem-solving services to network users Implement data, software and hardware security procedures Perform routine network start up and close down and maintain control records Perform data backups and disaster recovery operations Install, maintain, troubleshoot and upgrade Web-server hardware and software Set up local area networks and connections to the Internet Implement network traffic and security monitoring software, and optimize server performance Modify Web pages, applets and scripts Research and apply meta-data to Websites and register Websites with search engines Respond to requests for help and information from Website visitors and Website designers Perform Web-server backup and recovery operations Supervise technical staff

Supervision

1 to 2 people 3-4 people

Computer and technology knowledge

Web service design Database software MS Office MS Windows

Security and safety

Basic security clearance

Transportation/travel information

Willing to travel Willing to travel regularly

Work conditions and physical capabilities

Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Handling heavy loads Physically demanding Manual dexterity Attention to detail Ability to distinguish between colours Sound discrimination Sitting Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling

Own tools/equipment

Internet access

Personal suitability

Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player

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Job Detail

  • Job Id
    JD2140999
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Edmonton, AB, Canada
  • Education
    Not mentioned