Job Description

Descr
Support Full Time
Department
Information TechnologyServices
Location Name
Sutherland
Location
Peterborough, Ontario
Created
09/10/2025
Date Closed
09/16/2025
Job ID
3258
Favorite Job
Full/Part Time
Full-Time
Regular/Temporary
Regular
Hours Per Week
37.50
Pay Band
K
Salary Range
46.08

Hourly

What Are We About?

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Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The Colleges 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg. Fleming offers more than 100 full-time programs in Environmental and Natural Resource Sciences, Fine Arts, General Arts and Science, Technology, Skilled Trades, Community Development, Health, Business, and Justice as well as other Continuing Education courses.


We are also extremely proud of our more than 85,000 Fleming alumni who are contributing to their communities in the region, across the province and around the world.

What We Offer:

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Comprehensive Employee Benefits:

Excellent Benefits Package with Sun Life CAAT Pension Plan Vacation Time Access to College Courses at a Nominal Fee

What This Position is About:

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Designs, develops, maintains and administers IT systems, applications, network services and associated security for academic and administrative areas at all campuses. Includes: desktop applications, application server technology, cloud services, Active Directory (AD) & AzureAD, Office365 Administration, single sign-on (SSO) technologies, storage area networks, and data security, network design and implementation)


Provides analysis, network and programming support to the user community and Information Technology Services, maintaining and providing user support for College Information Systems as they relate to ITS services for the enterprise.


Provides point-of-contact functions, which includes, initial contact, issue identification, problem resolution, follow-up and internal communication in ITS. For on going projects it includes: liaison between ITS and other project staff, communication, documentation, proactive problem identification and resolution until project is complete.

Note:

Each member has defined responsibilities and points of contact but each member of the team is expected to be able to support all areas within the team at an operational level. The NSA team works as a highly integrated and interdependent team.

NSA work can be categorized as follows:

Primary Focus An individuals assigned areas of focus and specialization on specific subject matter. Shared / Team Focus two or more NSAs may regularly share an area of focus Backup Coverage NSA are assigned to periodically keep their knowledge and understanding of another area primary focus up to date. Common Core regular and routine operational duties and task that can be performed by any NSA as required. Typically, these are supported by well documented and/or understood procedures for completing these tasks.

Work Schedules:

This position has been designated completely remote and is expected on-site periodically.


This position has been designated completely remote and is expected on-site periodically.
This position has been designated completely remote and is expected on-site periodically.

For More Information:

For a complete job description, please refer to the document found here: Network Support Analyst


Explore what Fleming College has to offer and the beautiful communities we are surrounded by. Check out Life@Fleming.

What We Are Looking For:

Completion of a four (4) year Degree or three (3) year Diploma/Degree plus Professional Certification in Networking Technology and/or Information Technology, or equivalent.


Microsoft Technology Association (MTA) Certification, or equivalent.


VMware Certified Associate.


A minimum of five (5) years of work experience:

Implementing & supporting large enterprise networks. With the integration of multi-vendor hardware, scripting/programming, network and client configurations. Working with large IT projects to evaluate needs, consider time estimates, set task priorities, track progress through implementation and ensure original needs are met before deeming a project complete. Working independently, prioritizing, organizing and problem solving own work in a customer service team based environment Calculating risks association with system problems while under high pressure and high stress, evaluate pertinent options and the ability to implement solutions with good judgment leading to positive outcomes. Project management experience and experience using good judgment in situations dealing with access to highly confidential information

Please Note: Support Staff

Internal candidates will receive first consideration in accordance with our Support Staff Collective Agreement during the internal posting period of five (5) days.

Equity, Diversity & Inclusion and Accessibility:

Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments. Our mandate is to challenge societal inequities to achieve a cultural climate of inclusion, belonging and psychological safety. We are committed to being a welcoming place for all, where the needs of our diverse populations are met, and varying perspectives enrich our communities.


We welcome those who would contribute to the further diversification of our community including, but not limited to, women, racialized persons, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity to apply.


The College provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process should inform our Human Resources staff what support(s) you may require to ensure your equal participation.


Further information regarding Fleming Colleges Accessibility Policy.


To obtain a copy of this document in another format please e-mail accessibility@flemingcollege.ca.