Job Description

As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across British Columbia. Our people are passionate about their work and public safety, and we are looking for someone to join our team who shares that same spirit of collaboration and wants to contribute to our vision of safer communities in British Columbia through excellence in public safety communication.

At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.

We are seeking experienced Network Specialists to join our highly technical Network Services team.

Reporting to the Network Architect and Team Supervisor, the Network Specialist is responsible for maintaining, documenting and providing second level support and troubleshooting for advanced and complex networks; performing maintenance activities, and making changes to the configuration of various public safety and critical 911 voice networks.

In this role, you will serve as administrator of the network; monitoring and maintaining the health of systems, and ensuring appropriate backups are performed on all network equipment. You will work with Software-Defined Networking (SDN, SDA, SDWAN), Cisco ISE, large scale MPLS networks and BGP routing.

An expert in problem solving, you will provide second level incident support, diagnosis and root cause analysis for problem management affecting performance of assigned systems. You will analyze and resolve issues related to network configurations, security and performance metrics to ensure stability, responsiveness and efficiency of life critical services.

This role will suit an experienced Network Specialist who possesses a positive attitude and a customer-first mindset.

This is no ordinary IT job! This is an opportunity to be part of a team that provides critical technical services, allowing our 911 operators to do their job: helping to save lives and protect property. We are responsible for a wide range of technologies so there is always a new challenge technically to keep you interested and engaged, particularly as we move forward with our Next Generation 911 project.

Note: Paid after hours on-call monitoring is required on a rotational basis; there is also the opportunity for paid overtime.

What you\'ll need:

• Completion of a degree in computer science or a relevant engineering discipline/certification program supplemented by considerable progressive experience in information technology with specialization in network technology; or an equivalent combination of training and experience.
• Cisco Certified Network Associate (CCNA) designation is required.
• ITIL Foundation v3 or later accreditation preferred.

SECURITY CLEARANCE:

As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 10 years.

To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.

WHAT WE OFFER

• Meaningful work - work with a sense of purpose, supporting the public and first-responders
• Competitive salary with extended health & dental benefits
• Generous vacation plan
• Pension - we are members of the Municipal Pension Plan, a defined benefits fund
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm

E-Comm offers a competitive salary of between $ 85,093 and $ 100,354.combined with an excellent benefits package. This position is based in Vancouver and is eligible for hybrid working. As an integral part of BC\'s emergency services, E-Comm has a Covid-19 vaccination policy in effect with requirements for all current and future employees.

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability please email .

E-Comm 9-1-1