If you previously applied during the original posting period of 11/30/2022 to 12/14/2022, no need to reapply as all applications will be considered. Thank you.
JOB INFORMATION
Requisition ID: 5937
Number of Vacancies: 2
Department: Information Technology Services (20000014) - Network Services (30000028)
Salary Information: $86,577.40 - $108,235.40
Pay Scale Group: 09SA
Employment Type: Regular
Weekly Hours: 35, Off Days: two days as per the adjusted schedule Shift: Various
Posted On: May 6, 2023
Last Day to Apply: May 12, 2023
Reports to: Senior Network Analyst


The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

General Accountability

Assists in the logical design and physical implementation of all network, data communications and telecommunications services. Working collaboratively with staff in other sections, this position must deliver secured, timely, standards-compliant, objective-based and quality-driven technology solutions that meet all established objectives and service level agreements. The position is required to support customers at various sites, manage multiple projects, and meet changing work demands in a competent and professional manner. Additionally, the position assists in data and telecommunications network planning, technical documentation, resource assessment, and technology evaluations as required.

Key Job Functions

• Provides expertise required for the day-to-day and routine, troubleshooting and maintenance of following areas: Commission-wide and site specific network services; LAN/WAN design and administration; centralized and distributed network management; network-centric applications; multi-tiered client/server computing; global internetworking services; micro-segmentation; and integration of network technology in a widely dispersed and remotely managed desktop environment.
• Installs, configures, maintains, and optimizes all network hardware, software, and communication links while ensures minimal network downtime.
• Works collaboratively with staff in other I.T. sections and vendors/partners, you must deliver secured, timely, standards-compliant, objective-based and quality-driven technology solutions that meet all established objectives and service level agreements. supporting customers at various sites, effectively prioritize and meet changing work demands in a competent and professional manner.
• Reviews network operational inefficiencies, systemic problems, researching and recommending new technology, and acts as the Sr. Network Analyst as needed.
• Assists in data and telecommunications network planning, resource assessment, and technology evaluations as required by the Manager - Network Services.
• This position will be required to provide off hours on call support.
• This position will be required to work off hours and weekends by adjusting regular scheduled work hours and off days to accommodate scheduled work as required
• Responsible for treating passengers and/or employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer.
• Perform other duties as required.

Skills

Demonstrate specialized expertise and knowledge in the assigned field
Communicate in a variety of mediums
Use office technology, software and applications
Plan and organize activities / projects to meet section and organizational goals
Apply analytical skills

Education and Experience

• These skills and knowledge would normally be acquired by obtaining a University degree or technical diploma in a relevant discipline (Electrical/Electronic/Systems Engineering, Computer Science, or Business Administration with speciality in Information Systems and Technology), equivalent directly related experience working in a multi-platform, multiple-protocol network environment.
• Requires sound knowledge and practical experience related to all major aspects of network and telecommunications, including local and wide-area networks.
• Must demonstrate a broad knowledge of network hardware and software.
• Must have the ability to responsibly plan and implement immediate and long?term technology solutions.
• Must possess a track record of successfully solving technical problems for business users and non-technical operators, and working under high service demands and severe time constraints.
• Multiple years working experience with Extreme (Avaya) network system.
• Training and experience in IT project management is preferable.
• Must have a valid Province of Ontario Class ?G? Driver?s licence.

Additional Requirements

• Experience and knowledge with Cisco Network Systems and Palo Alto Firewalls is an asset.
• Certification in network specialties such as a CCIE is considered an asset, and you must demonstrate a propensity and commitment to continuous professional education.

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Human Resources ? Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC?s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.