Job Description

National Service Administrator

Company Overview

Atlas-Apex Roofing Inc. (Toronto) is a leading commercial/industrial roofing contractor with operations throughout Canada. With over 96 years of experience in the roofing business our success is measured on our ability to perform for our clients. Atlas-Apex has harnessed the power of technology, innovation and experience to provide the most comprehensive roofing program in the country. Join the growing team at Atlas! We're hiring a National Service Administrator to support our expanding operations.

We offer a culture that is built on teamwork, diversity and passion for success. Opportunities are available throughout the company for talented, experienced and advancement-driven individuals. We take great care of our employees though competitive compensation and a comprehensive benefits program. If you are motivated professional with a background in service administration, we want to hear from you!!

Assist with all Service Department needs related to customer service Support account managers, general administration and senior management. Handle service-related phone calls while taking detailed information pertinent to various service requests. Input information and create accurate work orders utilizing our proprietary Customer Relationship Management program. Create detailed service reports and costing breakdowns for completed work orders Issue invoices and credit memos in a timely and accurate manner Proofreading and formatting of service-related quotations and reports Provide daily updates and correspondence with client base as needed Respond to general inquiries - email and mail Share workloads with other service staff when necessary Other duties as assigned

Job Requirements

High School Diploma or equivalent mandatory. Some college or university desirable. Previous customer service experience is preferred.

Knowledge, Skills & Abilities

Proficient is Microsoft Office Applications (Word, Excel, Outlook); Ability to maintain professionalism with high level of integrity; Ability to multi-task in a fast paced environment; Ability to work effectively both independently and in a team environment (frequent interaction with internal departments, operations and customers); Strong attention to detail with exceptional time management and organizational skills; Construction, building envelope or roofing industry experience, a plus; Dependability and exceptional attendance is essential. Excellent communication skills, both verbal and written

Want to know more about us... check out our video

https://youtu.be/3KC-urkf1UM.

Job Types: Full-time, Permanent

Pay: $60,000.00-$65,000.00 per year

Benefits:

Company pension Dental care Extended health care Vision care
Schedule:

Monday to Friday
Experience:

service administration: 2 years (preferred)
Work Location: In person