Job Description

Reports To
Director, National Accounts
Location
Remote

Type
Full Time , Permanent
Closing Date
August 28th, 2022

Company Overview
Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2021 that ended July 3, 2021, the company generated sales of more than $51 billion.

Sysco, one of Canada’s Best Employers 2022, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers

Role:
This role’s primary responsibility is to manage the relationship with the Region/ Sites and the customer to increase National sales, service, and profitability for Sysco’s Canadian operations while handling multiple duties in an expedient, courteous, and professional manner.

Role Responsibilities:

• Manage the day-to-day business processes between National Customers and the Regional Account Executives, ensuring service levels are maintained and reported correctly.
• Handle any issues that may arise from both the Site perspective and the customer’s perspective.
• Gather necessary information and analyze to ensure profitability of National Accounts and supporting the Vice President, National Accounts (VPNA).
• Prepare and support Business Reviews on a regular basis in all accounts with the proper front-end analysis conducted and design new account presentations covering the key benefits of a customer of Sysco and the value added associated with Sysco
• Assist in creating business plans after the review has been completed in order to increase profitability and case growth
• Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
• Liaise with vendors in order to maintain strong working relationships, work through contracts, and fill rates, product options
• Coordinate culinary product presentations for customers.
• Conducting conference calls with Regional Account Executives and customers.
• Coordinate new listings for new product requirements, new menus, and promotions
• Populating SPS Activity including customer contacts, profiles, and notes
• Fully utilize internal CRM tools (including 360) to manage contacts and track opportunities and results
• Responsible for compliance with all Policies and Standard Operating Procedures (SOPs) comprising Sysco’s Food Safety Program, specific for the assigned role.
• Assist Food Safety Program Manager in ensuring compliance to Sysco’s Food Safety Program that leads to compliance with third party certification and customer requirements.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Perform other duties as assigned.

Qualifications/Skills/Job Requirements:

• Minimum two (2+) years job related experience within a sales or marketing role.
• University or College business administration degree preferred or related experience
• Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook, AS400 etc.
• Valid driver’s license in good standing with access to a vehicle is required
• Excellent verbal and written communication skills with the ability to communicate with all levels.
• Excellent time management, problem solving, and decision-making skills.
• Must be detail oriented, business minded, and able to probe into information to get results.
• Demonstrated sales growth and success with a customer and business focused approach.
• Understanding & application of key selling skills concepts, principles and applications.
• Excellent relationship management experience, time manager, business acumen, initiative, and desire to succeed are required.
• Some travel is required (approximately 10%).

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.
External candidates submit cover letter & resume via www.sysco.ca/careers


Our Purpose
Connecting the world to share food and care for one another

Our Mission
Delivering success for our customers through industry-leading people, products, and solutions

Our Identity
Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here’s a sample of the many benefits Sysco associates enjoy:
Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Company Pension Plan • Group RRSP • Employee and Family Assistance • Stock Purchase Plan • Unlimited on-line learning through Sysco Interactive University • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups
(*benefits may vary based on location or bargaining unit)