Job Description

Job Summary

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and managing various administrative tasks. This role is crucial in ensuring the smooth operation of our dental office, where professionalism and a welcoming atmosphere are paramount.

Responsibilities

Greet patients and visitors warmly, providing a positive first impression. Manage phone calls with excellent phone etiquette, addressing inquiries and scheduling appointments. Perform data entry tasks accurately, maintaining up-to-date customer records in our computerized system. Coordinate patient flow by confirming appointments and following up on cancellations or rescheduling. Maintain an organized front desk area to ensure efficiency and professionalism. Collaborate with staff to ensure seamless communication and customer care.

Skills

Previous experience as a nail receptionist or in a similar role is highly desirable. Excellent phone etiquette and interpersonal skills for effective customer service. Strong organizational skills to manage multiple tasks efficiently. Ability to work well under pressure while maintaining a positive attitude. Proficient in clerical tasks such as filing, typing, and using office equipment. High communication skill in English and Vietnamese
Job Type: Full-time

Pay: Up to $17.20 per hour

Shift:

10 hour shift
Work days:

Monday to Friday
Work Location: In person