Job Description

Museum Guide

Take a central role
The Bank of Canada has a vision to be \xe2\x80\x9ca leading central bank-dynamic, engaged and trusted-committed to a better Canada.\xe2\x80\x9d No other employer in the country offers you the unique opportunity to work at the very center of Canada\'s economy, in a diverse and inclusive organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.

Find out more about the next steps in our .

Did you know?
The Bank of Canada Museum is both a traditional museum and an interpretive centre. As a public outreach arm of the Bank\'s Communications department, the Museum has a mission to clarify for Canadians the key functions of the institution. In addition, through the National Currency Collection the Museum interprets our monetary heritage, both Canadian and international. Educational programming is also a key initiative.

What you will do
You provide high-quality service to visitors at the Museum. Under the supervision of the Manager, Visitor Services, you contribute to the mandate of the Museum by offering public activities for visitors, such as guided tours and school visits. In addition, you participate in the development and carry out scheduled Museum activities.

Candidates must be available to work between 15 and 37.5 hours per week from 9:00 am to 5:00 pm (Monday to Sunday), including holidays. During our busiest period (May through August), candidates would require closer to full time availability. Evening shift availability may be requested for special events.

More specifically you will:

• meet and greet visitors at the front desk, answer questions about all aspects of the Museum and gather visitor data
• raise public awareness of the roles and responsibilities of the Central Bank
• interpret history and the themes of the Museum through dialogue with visitors
• facilitate guided tours, family activities at special events and school programs in person and virtually
• assist in the Museum boutique
• work on various visitor services projects as required

What you will need to succeed

• ability to interpret a complex concept, disseminate information on it to various audiences
• solid interpersonal skills with the ability to be a great teammate
• creativity, flexibility and enthusiasm
• ability to grasp information within a short period
• solid capacity to deliver engaging presentations in person & virtually, facilitate heritage interpretation and guide school visits
• ability to provide valuable services to clients

Nice-to have

• certification in first aid (completed or in progress)
• knowledge of:

• the Bank of Canada and economics
• quantitative and qualitative research methods
• local heritage issues, organizations and resources
• virtual presentation techniques and platforms
• trends in interpretation, museum education & museology

Your education and experience
This position requires a minimum of a high school diploma and two years of relevant work experience with the public, preferably in museum or education (i.e., as a guide, interpreter or teacher) or a current post-secondary student with a minimum of one year of completed university, college or CEGEP studies and a minimum of six months of relevant work experience with the public, preferably in the museum or education field (i.e., as a guide, interpreter or teacher). An equivalent combination of education and experience may also be considered.

What you need to know

• Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
• Priority will be given to Canadian citizens and permanent residents
• Security level required: Be eligible to obtain Reliability
• There will be no relocation assistance provided
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team.

• Salaries are based on qualifications and experience and typically range from $24,67 to $27,41 (job grade 10)

Bank of Canada