Job Description

Job Details:
Part-Time (Non-UnionT)

Posting Status:
Open to all current Town of Oakville employees and external applicants.

Closing Date:
Applications for this position must be received at oakville.ca by no later than 11:59 pm on March 30, 2023

This posting is for current and future opportunities and will be filled on an as needed basis. Applications will be considered for any openings that become available between now and March 30, 2023.

Program offerings and capacities may be reduced due the ongoing impacts of COVID-19 and implementation of necessary restrictions. Job specific duties may also be modified to comply with health and safety protocols.

Job Responsibilities:

• Conducting a variety of tours, educational programs, and craft workshops for children and adults using diverse and creative teaching methods, techniques, and tools.
• Preparation and delivery of history based education programs, guided tours, outreach and special education events
• Interpret for visitors during special events through demonstrations and activities
• Assistance with delivery of public programming and special events as well as the administrative functions of education programming
• Delivery of exceptional customer service and reception duties including:
  • Program Registration and retail sales using PerfectMind Registration/POS system
  • Providing information to customers and potential customers both over the phone and in person
• Delivery of exceptional customer service (including welcoming, conduct and communication) to all participants
• Support and promote the Principles of Healthy Child Development (PHCD)
• Performing physical daily program set up and clean-up as required
• Ensure the safety of education program participants, visitors and staff as well as protection of on-site resources
• Performing physical daily program set up and clean up as well as assistance with building and site cleaning and program maintenance for program areas.

Qualifications:

• Graduate or current student of education, history, child studies, drama/arts, recreation or museum studies program
• Experience in the museum sector an asset
• Excellent communication and interpersonal skills
• Excellent customer service and problem solving skills
• Experience working with computers, including Microsoft Office Suite
• Previous experience working with registration systems would be an asset
• Ability to work in a team environment
• Strong organizational abilities
• Ability to operate with a minimum of direct supervision
• Good working knowledge of the Ontario curriculum
• Experience working with children an asset
• High Five PHCD (Principles of Healthy Child Development) certification would be considered an asset
• Valid first aid and CPR certificates required
• Access to reliable transportation
• The successful candidate will be required to submit proof of full vaccination in accordance with the town\xe2\x80\x99s COVID-19 Vaccination Policy and Procedure. Accommodation requests for new hires that are unable to get vaccinated against COVID-19 for reasons protected under the Ontario Human Rights Code , must be made in writing to the Human Resources department

DATED: January 1, 2023

The successful candidate will be required to submit proof of full vaccination in accordance with the town\xe2\x80\x99s COVID-19 Vaccination Policy and Procedure. Accommodation requests for new hires that are unable to get vaccinated against COVID-19 for reasons protected under the Ontario Human Rights Code, must be made in writing to the Human Resources department.

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.

We thank all applicants and advise that only those selected for an interview will be contacted.