Job Description

About the Role

Integrate Municipal Support is seeking a

professional, motivated, and community-minded individual

to join our team as a Municipal Support Officer. This role blends the responsibilities of traditional bylaw enforcement with the professionalism and proactive mindset of a top-tier security officer.

As part of our

Integrated Municipal Support division

, you will represent both the municipality and our buisness as a front-line ambassador of safety, fairness, and education. Our approach is not simply about issuing tickets--it's about

engaging with residents, encouraging voluntary compliance, and supporting the well-being of the community

.

Key Responsibilities

Conduct proactive patrols of municipal facilities, parks, roadways, and public spaces. Enforce local bylaws in a fair, respectful, and consistent manner. Focus on

education and voluntary compliance

before enforcement actions. Support community events, traffic safety, and municipal initiatives. Collaborate with Town staff, law enforcement, and emergency services as required. Complete accurate documentation and reports. Provide

professional, customer-focused interactions

with residents, businesses, and visitors.
What We're Looking For

We are not just hiring "ticket writers." We are seeking individuals who:

Have prior experience in

security, law enforcement, or protective services

. Demonstrate strong communication and conflict-resolution skills. Carry themselves with professionalism and integrity at all times. Are comfortable balancing

firmness with empathy and discretion

. Thrive in a role where

community relationships

are as important as enforcement.
Qualifications

Excellent communication and de-escalation skills (Mandatory) Valid Alberta Security Services license or Enforcement credentials Class 5 Driver's License with clean abstract. Strong report writing and digital communication skills. Ability to pass background checks. Bylaw or enforcement training is an asset, but

we will provide comprehensive training

for the right candidate.
Why Join IMS?

Be part of a

growing municipal support model

that is changing how bylaw and community enforcement are delivered in Alberta. Competitive wages, benefits, and advancement opportunities.

Professional uniforms, equipment, and training provided.

Work with a team that values

career growth, not just "jobs."

Job Type: Full-time

Pay: $26.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Life insurance Paid time off Relocation assistance
Ability to commute/relocate:

Valleyview, AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person