Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it\'s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you\'ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

To assist in the creation of the safest environment possible for our guests and staff. To ensure that the SLOW ZONES are well marked and monitored.

Job Specifications:

• Housing: Available
• Outlet: Whistler Blackcomb
• Expected Pay Range: $52,000.00 - $63,845.60
• Shift & Schedule Availability: Full Time / Seasonal
• Skill Level: Advanced

Job Responsibilities:

• To continually strive to exceed our Guest\'s expectations and to create memories for guests and staff as the best mountain experience.
• Actively participate in the creation of the safest environment possible for our guests and staff.
• Hire, train and schedule full-time and volunteer staff.
• Ensure smooth day to day operations.
• Celebrate success and recognize excellence. Detect and correct problems.
• Ensure that the Mountain Safety Team is adequately supplied and that payroll is accurate.
• Educate staff and guests about safety.
• Ensure that offenders are treated fairly and consistently with enforcement. When required, follow up with consequences and education.
• Handle conflictive situations with our on-mountain guests diplomatically and efficiently.
• Create positive working relationship between the Mountain Safety Team and other staff members.
• To provide guests with knowledge about access and proper use of mountain facilities.
• Be knowledgeable of Whistler community and resort activities. Liaise with Clubs, Agencies and other community organisations to deliver safety information.
• To be an active team member, and to input ideas that might enhance the guest/employee experience at Whistler Blackcomb. Be proactive with new safety initiatives.
• We are a company that works together and throughout the season you may be required to assist other departments as needed.
• Other duties as assigned

Job Qualifications:

• Occupational First Aid Level 3 with CPR endorsement or equivalent preferred.
• Previous Mountain Safety Team member or professional ski patroller preferred
• BC Driver\'s License and Driver Abstract an asset.
• Must possess good organizational and people skills.

• Strong communication skills, both written and verbal are key qualities. Be prepared to speak in front of large groups.

• Strong computer skills are required.
• Previous supervisory experience.

• Capable skier/snowboarder in all conditions.
• Excellent knowledge of the Whistler Blackcomb terrain and Whistler Resort.

• Experience in guest services.

• Strong problem solving skills.
• Ability to deal with large groups of people on a continual basis.
• Responsible and willing to work with minimal supervision.

• Ability to recognize inappropriate or reckless behaviour on the slopes

• Ability to remain levelheaded in difficult situations.
• Proof of clear criminal record check

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 499090
Reference Date: 11/24/2023
Job Code Function: Mountain Safety

Whistler Blackcomb