First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.

We are hiring a Mortgage Underwriter, Residential Underwriting!
Reporting To: MANAGER, Residential Underwriting
Full-Time/Part- Time: Full-time
Posting Date: May 17, 2024
Closing Date: May 31, 2024
Hours of Work: 8:30 a.m. \xe2\x80\x93 5:00 p.m.
Grade: 12.7
Office Location: Calgary, AB

What we offer:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!

• Eligibility for benefits is dependent on the terms of employment

The Opportunity

Reporting to the Manager, Residential Underwriting, the Residential Mortgage Underwriter is responsible for rendering credit decisions on incoming applications within their authorized limits and with adherence to company and insurer policies and guidelines while focusing on service excellence. The Mortgage Underwriter has responsibility for applying due diligence when reviewing required documentation to ensure accuracy and to protect the Company from risk. Manage files from the time they are committed by the underwriter until all the broker\xe2\x80\x99s conditions are met on the commitment.

How you will contribute:

• Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
• Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
• Interacts with mortgage brokers for the collection of all required documents to satisfy mortgage commitment conditions
• Reviews and verifies accuracy of required documentation related to income, down payment and the property using sound due diligence and in compliance with internal and regulatory guidelines prior to signing off on any mortgage conditions or documents, where applicable
• Escalates any documentation issues to the Underwriter for review and sign off
• Documents clear and complete notes within the mortgage underwriting system
• Responds to all inquiries within established turnaround times
• Adhere to policies/procedures to ensure AML requirements are met.

Education/Certification/Experience Requirements:

• Completed post-secondary education or equivalent work experience required
• Minimum 2 years previous mortgage underwriting experience required
• Working knowledge of PC software in a Windows environment required

The Requirements Needed:

• Ability to build and maintain positive relationships
• Strong aptitude for service excellence
• Strong communication skills\xe2\x80\x94both written and verbal
• Ability to manage and resolve conflict
• Strong analytical skills
• Attention to detail
• Organizational and time management skills
• Positive team player with desire and ability to mentor others
• Effective problem solving and decision making skills
• Fully competent in working with basic PC software and working knowledge of the suite of Microsoft office products
• Ability to manage pressure in an environment of high volume processing with tight turnaround times

Core Competencies for all First National Employees:

• Client Focus\xe2\x80\x94we have an unwavering commitment for service excellence
• Team Orientation\xe2\x80\x94we work together efficiently and are proud of our culture
• Respect for Others\xe2\x80\x94we value the diversity of our people and we promote a respectful workplace

Working Environment and Physical Demands Analysis:

• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Hybrid working environment
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you\xe2\x80\x99ll join:
Founded in 1988, First National is one of Canada\xe2\x80\x99s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada\xe2\x80\x99s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest, but only candidates selected for an interview will be contacted.

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