Job Description

Company Description

Make an impact at a global and dynamic investment organization

When you invest your career in CPP Investments, you join one of the most respected and fastest growing institutional investors in the world. With current assets under management valued in excess of $500 billion, CPP Investments is a professional investment management organization that globally invests the funds of the Canada Pension Plan (CPP) to help ensure long-term sustainability. The CPP Fund is projected to reach $3 trillion by 2050. CPP Investments invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and is headquartered in Toronto with offices in Hong Kong, London, Luxembourg, Mumbai, New York City, San Francisco, S\xc3\xa3o Paulo and Sydney.

CPP Investments attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:

• Diverse and inspiring colleagues and approachable leaders
• Stimulating work in a fast-paced, intellectually challenging environment
• Accelerated exposure and responsibility
• Global career development opportunities
• Being motivated every day by CPP Investments\' important social purpose and unshakable principles
• A flexible/hybrid work environment combining in office collaboration and remote working
• A deeply rooted culture of Integrity, Partnership and High Performance

If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here\'s an opportunity for you to invest your career at CPP Investments.



Reporting into the Director, ServiceNow and Operations Platform the Senior Engineer, will work in a small team responsible for design, development and integration of stakeholder requirements into ServiceNow. The role includes frequent interactions with stakeholders to understand and design new features as well as support and updates existing capabilities. Additionally, providing ServiceNow technical leadership and mentoring for the internal ServiceNow team will be essential to advancing the platform and operational model in a sustainable amnner

This hands-on strategic role will be accountable for:

• Providing technical expertise while developing an understanding of the CPP Investments environment to design and implement solutions
• Recommending and implementing best practices across the ServiceNow eco-system to ensure a well designed and sustainable platform
• Improving Operational Practices: Leveraging data and operational practice to identify and drive improvements.
• Building Partnership: Building strong partnerships with various groups including IT operations, infrastructure, application engineering and business teams to further strengthen the overall effectiveness and efficiency of ServiceNow as an enterprise platform.

Major accountabilities include:

ServiceNow

• Actively contribute to the day to day technical deliverables for ServiceNow
• Interact with multiple internal stakeholders leveraging the ServiceNow platform, including Human Resources, Information Security, Service Desk and Service Management
• Design and implement high quality solutions leveraging best practices and mature delivery methods
• Validate that appropriate work flows, policies, standards and processes are in place.
• Act as technical mentor to internal ServiceNow team

Qualifications

• Bachelor\'s degree in business, computer science, engineering or related field.
• Technically proficient with ServiceNow with a demonstrated history of delivering capabilities on the platform in multiple functional areas
• Preference for ServiceNow technical certifications reflecting a deep knowledge of the platform and continuous learning
• Strong understanding of agile practices and continuous delivery
• Strong problem-solving skills and a track record of execution.
• High level of initiative and work well in a team environment.
• Ability to communicate credibly and persuasively with the broader organization
• Exemplifies CPP Investments\' Guiding Principles of integrity, partnership and high performance.

Additional Information

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At CPP Investments, we are committed to diversity and equitable access to employment opportunities based on ability.

We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process.

Our Commitment to Inclusion and Diversity:

In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience. If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs.

Disclaimer:

CPP Investments does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved by CPP Investments to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. CPP Investments will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

CPP Investments