is a comprehensive security company established to meet the demand for a dependable and innovative security provider. We deliver long-term security solutions for both condominium and corporate clients. Our primary focus is to ensure client and employee satisfaction. Our commitment to these values has earned us recognition and contributed to a high employee retention rate, lower than the industry average.
The
Mobile Operative
will act as a management representative in the field, and be responsible for critical incident responses, field training & coaching.
Key Responsibilities
Safely operate company assigned vehicle in a manner consistent with the HTA and other rules applicable rules and regulations on public or private roads or properties.
Conduct site visits at contracted sites to ensure security staff are meeting company standards related uniforms, training, and site procedures
Respond to critical incidents on properties and assist security staff with managing the situation (fire, flood, medical issue and criminal activity) and/or coordinate with Emergency Services as required.
Conduct site visit/inspections and patrols and of client facilities
Coordinate with the Operations Centre to ensure efficient and timely response to reported incidents and field requests.
Enforce Client rules, Trespass to Property Act and parking enforcement
Accurately and concisely complete Daily Occurrence Reports and Incident Reports into our electronic reporting software including body camera footage related to incident response.
Represent iGuard360 in a professional manner and act as an extension of management when attending sites.
Perform additional emergency duties and otherwise, as assigned.
Qualifications:
Availability to work 12-hour evening shifts and/or overnight shifts.
High level of personal integrity
Excellent communication skills
Superior customer service skills
Ability to multi-task and prioritize
Problem solving skills
Critical incident response skills and conflict resolution skills
Extensive knowledge of MS Office applications and computerized scheduling software applications.
Education and Experience:
3+ security industry experience
1-2+ years of supervisory experience
Use of Force training is an asset
Tactical Communication training is an asset
Special Certifications Required:
Valid Ontario Security Guard License is a must
Valid G drivers license is a must
Clean Driver's Abstract is a must
Must be 25 years of age for insurance purposes
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Benefits:
Dental care
Extended health care
Vision care
Application question(s):
Are you 25 years of age or older?
Have you completed or are you planning to study Police Foundations or Criminology?
Are you able to provide a Clean Driving Abstract/Record?
Are you interested in a Full-Time, Part-Time, or On-Call position?
Are you available to work 12-hour shifts?
Experience:
Mobile Supervisor: 3 years (required)
Licence/Certification:
Security Guard Licence (required)
CPR Certification (required)
G Driver's License (required)
Work Location: On the road
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