Job Description

Job Overview

We are seeking a motivated and detail-oriented Medical Office Assistant (MOA) to join our online virtual medical clinic. The ideal candidate will possess strong organizational skills and a passion for providing exceptional customer service in a healthcare environment. As an MOA, you will play a vital role in ensuring the smooth operation of our online doctor's office, supporting both administrative and clinical staff while delivering outstanding care to our patients.

Responsibilities

Manage front desk operations, including greeting patients and handling inquiries with professionalism and courtesy. Schedule appointments, answer calls, and provide information to patients. Maintain organized patient records through efficient filing and data entry practices. Provide clerical support including typing, proofreading documents, and managing correspondence. Ensure a clean and welcoming office environment for patients and visitors. Support the administrative team with various tasks as required, including customer support and office management duties. Maintain confidentiality of patient information in accordance with HIPAA regulations.

Requirements

Previous experience in an office setting is preferred; experience as a medical receptionist or dental receptionist is a plus. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications. Strong computer literacy with the ability to learn new software quickly. Excellent organizational skills with the ability to manage multiple tasks efficiently. Demonstrated customer service skills with a focus on patient satisfaction. Strong phone etiquette and interpersonal skills for effective communication with patients and staff. Ability to work independently as well as collaboratively within a team environment. Experience in data entry, filing, calendar management, typing, and proofreading is essential. Time management skills are critical to ensure timely completion of tasks in a fast-paced environment. Join us in making a difference in the lives of our patients while advancing your career in the healthcare field!
Job Type: Full-time

Pay: $24.00-$29.00 per hour

Expected hours: 35 per week

Benefits:

Flexible schedule On-site parking Paid time off Store discount
Work Location: In person