Job Description

About us

We help ministries that have their boots on the ground, those "feet on the street" organizations that meet people where they are--whether on the streets, in shelters, or in neighborhoods--bringing practical help and the hope of the gospel to the nations. Rooted in a Christ-centered mission, we believe unity multiplies impact, empowering ministries to transform lives and strengthen communities in ways none of us could achieve alone.

At The Great Commission, we carry the unseen load--donations, accounting, wages, compliance--so the mission never has to pause. Our ministries carry the gospel. We carry them.

Role Overview

Our Ministry Account Advisors facilitate compliance with the charity requirements of the Canada Revenue Agency (CRA) and advocate for the Ministries (Agents) on their caseload by providing assistance and resources to help the ministry thrive. The ideal candidate will have administrative experience, be personable with great customer service skills, enjoy problem solving, be detail oriented, and desire to see the Great Commission fulfilled.

Main Responsibilities & Activities

Manage correspondence with Agents, addressing inquiries related to wages, benefits, expense claim, advance clearings, CRA compliance, donations, reports. Support Agents with the GC's event tools for planning and execution of their project's promotional events. Monitor activity of projects through various means including, but not limited to, website monitoring, quarterly reports, and newsletters. Monitor and share social media content to promote Agent projects. Provide communication to Partnering Organizations and/or Agent Advisory Teams. Act as liaison between Agents and the GC support teams, including IT, accounting, and donations. Provide guidance and resources to empower Agents in the ministry work.

Knowledge, Skills & Abilities:

Post-secondary education is an asset. Familiarity with Christian ministry operations and the global mission landscape. Minimum 5 years of experience in customer service and administration. Strong verbal and written communication skills for engaging diverse stakeholders. Strong problem-solving and critical thinking to address Agent challenges effectively. High attention to detail and accuracy in managing administrative tasks. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems. Ability to multitask and prioritize in a fast-paced, dynamic environment. Empathy and cultural sensitivity to support Agents working in varied global contexts. Conflict resolution and diplomacy when navigating sensitive issues with Ministries. Collaborative teamwork to coordinate with internal support teams (e.g. IT, A/P, Compliance) Adaptability to learn and implement new tools or processes Awareness of data privacy and confidentiality standards in administrative work. Passion for supporting Christian ministries and advancing charitable objectives.
We offer competitive compensation packages and a healthy work culture. If you are passionate about making a difference in the lives of others, we would love to hear from you. Apply today!

Job Type: Full-time

Pay: $42,900.00-$50,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off
Ability to commute/relocate:

Abbotsford, BC V2T 4Y1: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you comfortable praying with and for Christian missionaries?
Experience:

Customer service: 5 years (required) Administrative: 5 years (required)
Language:

English (required)
Work Location: In person