Job Description

Position Summary

This position is responsible for ensuring that all training initiatives are coordinated and delivered at the site level, along with designing new training initiatives, will solicit input to improve and enhance training programs. Works with managers and other stakeholders to assist in evaluating post training productivity and assists in creating long-term training & development plans for the property. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities and Expectations

Manage the Table Games Training with integrity and professionalism Support the values and vision of Great Canadian Entertainment Strong leadership skills and communication skills Set expectations and continually develop a strong team Be professional in appearance and language Adapt to change Be flexible with schedule as per training needs Follow up Work independently Well organized Basic computer skills, email etiquette Report and communicate to the Table Games Manager daily Report and communicate to the Regional Director of Table Games Create training schedules-New Hire, Minor Games, Major Games Interview, select and train for various table games roles Liaison with Human Resources, Scheduling, Security, and other departments as needed to recruit, train and onboard students proficiently. Schedule training to meet the goals of the Table Games department Create a training schedule based on: + the number of new students and incoming professionals required to fill staffing requirements
+ new games being offered
+ offer Major game training when required
Create course objectives, guidelines and tools to ensure consistency in training methods + Assess courses and update regularly to ensure they are efficient and relevant
Create and update gaming manuals while adhering to the Rules of Play + communicate with Table Games, Surveillance and Compliance with additions/changes
+ meet with Vendors to discuss and introduce new games
Create Standard Operating Procedures Create a communication process to support clarity or changes in procedures Uniform inventory + Receive, organize, track and distribute team members' uniforms
Follow the annual budget Track and analyze discipline and PVN reports.

Education and Qualifications

Post Secondary education in HR/Training or suitable combination of education and experience an asset; Minimum 5 years of experience in Human Resources and / or training; Minimum 3 years leadership experience HR designation is an asset; Ability to exceed internal and external customer expectations through timely, effective and service oriented communicati on Ability to successfully obtain a Gaming License

Work Environment Considerations

* Regular office environment, non-traditional work hours may be required in certain circumstances, some travel may be requ ired