Job Description

Job Category: Merchandising and Category Management
:
The Merchandising Coordinator plays a key support role within the Merchandising team, working closely with Category Managers to ensure accurate, timely, and efficient execution of product setup, data management, and cross-functional communication. You will be responsible for managing product information flow, maintaining core merchandising tools and files, and supporting the operational readiness of both stores and eCommerce.
In this role you will:

• Category Management Support

• Assist Category Managers with the preparation of reports, product information, market data, and presentation materials
• Support line review preparation, product transitions, and assortment documentation
• Product Information & eCommerce Coordination

• Manage the flow of product data, attributes, and assets to the eCommerce team to ensure accuracy and timely updates
• Track progress of product setup and work closely with cross-functional partners to resolve data gaps or delays
• Conduct routine audits to ensure consistency between in-store and online product information
• Drop Ship Category Execution

• Coordinate the setup, maintenance, and execution of drop ship assortments
• Ensure vendor-provided information is complete, accurate, and aligned with merchandising needs
• Monitor performance of extended aisle products
• Assist CMs with creation of product and vendor knowledge training for internal teams
• File & Data Management

• Maintain inventory tracking files, ensuring accuracy of item status, availability, and key metrics
• Own the upkeep of marketing files, including promotional product lists and calendars
• Update and manage cost sheets, ensuring timely communication of price changes and cost updates
• Communication & Cross-Functional Coordination

• Serve as a key point of contact for store communication-distributing merchandising updates, product changes, product knowledge material, and execution expectations
• Collaborate with Marketing, Supply Chain, eCommerce, and Finance teams to ensure alignment on product readiness and execution timelines
• Operational Support

• Assist with item setup, maintenance, and system updates as required
• Support merchandising initiatives with accurate documentation and follow-through
• Troubleshoot product-related issues and escalate when needed

The Qualifications and Experience we like to see:

• Bachelor degree in merchandising or related field is an asset
• 1-3 years of experience in merchandising, retail operations, or a related field
• Experience with product information management or merchandising systems is an asset
• Strong organizational and time-management skills with the ability to handle multiple deadlines
• Strong communication skills and ability to work cross-functionally
• Ability to navigate fast-paced environments and shifting priorities
• High attention to detail and accuracy in managing large sets of data
• Proficiency in Excel, PowerPoint and SharePoint
• Detail-oriented and process-driven
• Strong problem-solving abilities
• Collaborative team player

Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:

• This is not a job but a CAREER with opportunities for growth and advancement
• Diverse and inclusive work environment
• We will invest in you and provide extensive training, mentoring and continuous development
• Access to training and development platforms
• Full medical, dental benefits and a Deferred Profit-Sharing Program
• Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world's best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice
• Recognized as one of Canada's Most Admired Corporate Cultures in 2023 by Waterstone Human Capital

Additional information
This is a current open position. The salary range for this position is $50,000.00 - $60,000.00 annually. Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.
Inclusion & Belonging
We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.
About Us: At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight's.
Guided by our values - We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence - we are building on our 30-year foundation of taking care of each other and our customers' sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada's leading sleep partner.
We're looking for someone to join our exceptional team as we continue to advance the future of sleep wellness.

Skills Required