Job Description

Position Summary

At Big Brothers Big Sisters of Langley, we enable life-changing mentoring relationships to ignite the power and potential of young people. Since 1974, we have been matching children with adult role models in professionally supported mentoring relationships that help them achieve their biggest possible futures. With the guidance and support of a mentor, youth are reminded that they can be anything they dream of being. Mentoring relationships change young people's lives. With training and professional support, Big Brothers Big Sisters mentors form strong developmental relationships with their mentees that express care, challenge growth, share power, and expand possibilities.

We have an exciting opportunity for a positive, creative person to join the team at Big Brothers Big Sisters of Langley. We're seeking a

full-time Mentoring Coordinator

to join our passionate team--someone who is especially skilled in

supporting and nurturing mentoring relationships

. In this role, you'll focus on the heart of our work: ensuring that our matches between children and volunteer mentors are safe, meaningful, and fulfilling for everyone involved.

Is this you?

You're a warm, responsible, and empathetic individual who thrives on making real connections. You understand the value of mentorship and are committed to helping children and youth feel seen, supported, and empowered. You're organized, people-focused, and excited to support volunteers and families as they navigate their mentoring journeys.

What you will be doing:

Provide ongoing support

to matches through regular check-ins with mentors, mentees, and families to ensure relationships remain strong, safe, and rewarding

Coach volunteers

through challenges and successes, offering guidance, encouragement, and resources as needed

Monitor match progress

and outcomes, addressing any concerns early and proactively.

Facilitate group and match-based activities

, building community and shared experiences between matches

Collaborate with colleagues

to create a holistic support network around each child and volunteer

Document case notes a24nd updates

in a timely, professional manner in accordance with agency standards

Maintain accurate case files and database records

to track match milestones and outcomes.

Celebrate match successes

, milestones, and closures in ways that honour the impact of each mentoring relationship Building relationships with other service providers and resources to further assist the children, youth, families and volunteers they support Participate in regular team meetings and agency initiatives, including fundraising and community engagement activities as needed

What you bring:

You have a minimum 2-year post-secondary diploma with related work experience (required) or you have a bachelor's degree in social sciences or humanities (preferred) You have 1 to 3 years direct program delivery experience working with children and families Excellent communication (oral, written and presentation) skills You are a well-organized, mature, self-starter with the ability to work independently and in a team You have a demonstrated ability to build trust and rapport with diverse individuals and communities You have knowledge of child/adolescent development and experience supporting mentoring or developmental relationships. You are organized, flexible, and able to balance administrative tasks with direct support work. You ae skilled in using Microsoft Office, databases, and communication tools (experience with case management systems is an asset You are available to work occasional evenings to accommodate family and volunteer schedules You have a valid driver's license and access to a car for out-of-office appointments

(required)

What we offer:

An opportunity to do meaningful work and make a positive impact in the community A supportive, positive and engaging work environment A commitment to work/life balance for employees An hourly salary range of $24.00-$27.00 2 weeks of vacation An excellent benefits package including extended health care and matched RRSP
If this position sounds like you, please let us know why by submitting your resume and cover letter to Roslyn Henderson at roslyn.henderson@bigbrothersbigsisters.ca

Please use the Subject Line: Mentoring Coordinator

Applications will be reviewed as they are received so we encourage candidates to apply as soon as possible.

If your background and qualifications match the position requirements, we will contact you.

Job Types: Full-time, Permanent

Pay: $24.00-$27.00 per hour

Expected hours: 35 per week

Benefits:

Dental care Employee assistance program Extended health care Life insurance Paid time off RRSP match
Work Location: In person