Job Description

JOB CLASSIFICATION: Mentoring Coach, Pre-Arrival


DEPARTMENT: Newcomer Services


COMPANY: Skills for Change


LOCATION: 791 St. Clair Ave West Toronto


REPORTS TO: Senior Manager, Newcomer Services


CONTRACTTYPE: Full time 18 Months Maternity Leave Coverage Contract (Unionized)


HOURS: 35 hours per week (Monday - Friday, with occasional evening and/or weekend hours)


PAY RATE: $31.66 per hour


START DATE: Immediately


CONTRACT END DATE: May 27, 2027


COMPANY:


Located on the traditional territories of the Mississaugas of the Credit, the Anishnabeg, the Chippewa, Haudenosaunee, and the Wendat


peoples, Skills for Change (SfC) is working towards advancing the Sustainable Development Goals for the Greater Toronto and Hamilton


Area. Named Charity Village's Best Non-Profit Employer - Diversity, Equity and Inclusion and winner of the 2021 Canada Volunteer Awards


for Innovation, our organization is committed to reducing poverty, improve mental health, eliminating gender-based violence, building


community, eradicating systemic racism, and settling and creating sustainable communities for all immigrants, refugees, and underserved


communities. Start your career with SfC and join our 40-year history of creating innovative programming to build welcoming and equitable


communities.


Do you want to work for a mission-driven organization that is making a real impact? Join Skills for Change and lead the charge in


transforming digital engagement! Bring your expertise in web and content strategy to drive innovation, inspire your team, and amplify our


reach.


GENERAL ACCOUNTABILITY:


With 42 years of operations, Skills for Change is a highly respected non-profit charity with a province-wide reputation for pioneering


programs that respond to shifting immigration and workplace trends and lead to employment. We offer a range of accelerated programs


for newcomers to Canada, immigrants, refugees, women, youth, seniors, LGBTQ+ and Black Canadians. We have multiple locations


across the GTA and serve 20,000 clients annually. We believe we are in the best position to provide thought leadership through


evidence-based programming, impact stories, and proactive policy advocacy using knowledge mobilization products.


POSITION SUMMARY:


The Mentoring Coach supports pre-arrival clients approved to work in Canada by facilitating their integration into the Canadian workforce.


This role involves conducting virtual orientation sessions, overseeing mentoring clients, establishing relationships between clients and industry


professionals, and developing resources to enhance employment readiness. The Coach collaborates with various stakeholders to ensure


clients are well-prepared for employment upon landing in Canada.


Key Responsibilities:

Provide One-on-One Career Coaching, guide mentees in resume building, interview preparation, and professional branding to enhance

job readiness.

Conduct online information and orientation sessions for mentees to familiarize them with life in Canada, Canadian workplace culture

and employment expectations.

Develop personalized action plans with mentees to address individual employment goals and objectives. Conduct virtual training sessions to orient clients on the Canadian job market, requirements and culture. Create industry specific portfolios for clients, to match them with specific industries across Canada. Develop Sector-Specific Webinars, organize and facilitate webinars focused on key industries in Canada, highlighting in-demand skills,

credential recognition, and licensing requirements.

Create a data base of mentors and mentees from various industries that could be matched on pre-arrival. Match mentee clients with appropriate mentors based on their professional backgrounds and career objectives. Facilitate virtual mentoring workshops and to enhance professional connections. Participate in the ongoing development and updating of online mentoring resources. Develop a data base with course reading material, and information about Canada and the Canadian job market. Collaborate with stakeholders and partners working in the pre-arrival services sector. Collect, analyze, and report statistics on client trends and outcomes, including conducting surveys and evaluations. Liaise with Employers and Industry Leaders, establish and maintain relationships with Canadian employers and industry experts to

create networking opportunities for mentees.

Support Credential Recognition Navigation, assist mentees in understanding the credential recognition process for regulated

professions and provide guidance on alternative career pathways.

Monitor Mentee Progress, track mentees' progress towards employment goals, offering ongoing support and adapting strategies as

needed.

Stay Updated on Labour Market Trends, Research and provide insights on evolving employment trends, job opportunities, and sectoral

shifts in Canada.

Develop Pre-Arrival Learning Modules, contribute to the creation of structured learning modules covering job search strategies,

workplace integration, and career development.

Ensure Accessibility and Inclusion, implement inclusive practices to support mentees from diverse backgrounds, including women,

refugees, and internationally trained professionals.

Enhance Digital Engagement, leverage digital tools, online platforms, and social media to expand outreach and engagement with pre'arrival clients. Meet monthly and annual client targets. Write up monthly, quarterly and annual reports highlighting activities, trends and client success stories

Qualifications & Experience

Bachelor's degree in social work, Adult Education, Immigration Studies, or a related field (Master's degree preferred). Certification in Career Development, Employment Counseling, or Mentorship Training is an asset. 3+ years of experience in career coaching, mentorship, employment counseling, settlement services, or a related field. Experience working with newcomers, immigrants, or internationally trained professionals, particularly in a pre-arrival or settlement

program.

Knowledge of the Canadian labour market, workplace culture, and employment standards. Experience delivering virtual training, webinars, and online mentoring sessions. Familiarity with credential recognition processes and regulated professions in Canada. Strong experience in networking, employer engagement, and stakeholder collaboration. Experience in data collection, reporting, and evaluation of program outcomes. Proven ability to develop educational materials, action plans, and industry-specific career resources. Experience working with mentorship platforms, and digital collaboration tools (Zoom, MS Teams, LinkedIn, etc.)

Key Skills and Competencies

Strong facilitation and presentation skills for delivering engaging virtual sessions. Excellent written and verbal communication in English (additional languages are an asset). Ability to assess and address individual client needs while providing personalized career guidance. Exceptional networking and relationship-building skills to connect clients with industry professionals. Problem-solving and critical-thinking abilities to assist mentees in overcoming employment barriers. Commitment to equity, diversity, and inclusion in mentorship and employment support. Strong organizational and time management skills to handle multiple mentees, clients and reporting requirements effectively.

As part of our commitment to diversity & inclusion racial justice and reconciliation, Skills for Change encourages applications from those


who identify as Black, Indigenous, LGBTQ2S+, Racialized and other under-represented communities. Skills for Change offers


accommodation for applicants with disabilities in each stage of the hiring process. If you are contacted regarding a job opportunity,


please advise if you require accommodation. This document is available in an alternate format on request. We thank all applicants for


their interest in this position however only those selected for an interview will be contacted