Job Description

Grow Your Career at Brant Community Healthcare System (BCHS)

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At BCHS, we are driven by a bold vision:

To Lead Beyond Care.

As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment to the people who rely on us.



Brantford General Hospital - Our acute care hospital offering a full spectrum of inpatient and outpatient services.
The Willett in Paris - Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.


With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a Healthy Future for our patients, our people, and our community. Our culture is shaped by our core values and pillars:

Core Values

Four Pillars

Be Bold and Courageous



Commit to Excellence



Champion Equity



Be Trustworthy





Patient-First



People-Centred



Partnership- Based



Progress- Focused

These values reflect who we are, what we stand for, and how we work together to have influence. Join us in shaping the future of healthcare--right here at BCHS.

Why Choose BCHS?

Investing in You

- Access to a centralized Education Fund, tuition support, and professional development opportunities.

Flexible Scheduling

- Within a standard work week

Career Growth

- Internal job postings, mentorship programs, and leadership development.

Predictable Work Locations

- Stability and consistency in your work environment.

Collaborative Team Culture

- Work alongside skilled professionals in a supportive, interdisciplinary setting.

Employee Wellness Matters

- Peer Support Team, Wellness Committee, Fre

e

, confidential Employee Assistance Program (EAP) for employees and their families.

Commitment to Safety

- Comprehensive safety programs for all

Competitive Compensation and Benefits

-- Salaries and benefits designed to align with industry standards, reinforcing our commitment to attracting and retaining top talent. Excellent Pension Plan.

Diversity & Inclusion

- We are actively working to diversify our teams and remove systemic barriers in hiring, retention, and advancement. We track and report on our progress because representation matters. We regularly review our benefits, policies, and programs through an equity lens to meet the needs of our diverse teams. Provide accommodations for religious practices and use trauma-informed policies that support mental wellbeing.

Recognition & Rewards

- Employee appreciation programs and professional recognition opportunities and Corporate Committee

Community Impact

- Make a real difference in patient care and public health every day.

Choose Civility

- Where every interaction matters*. Civility and respect shape our workplace, as individuals treat one another--and the communities we serve with dignity, empathy, and cultural awareness. We foster a culture of civility by raising awareness, setting clear expectations, and continually reviewing our policies and practices to ensure respect is at the core of everything we do.

Position Summary

Reporting to the Clinical Manager - Out-Patient Mental Health and Addictions, Social Work, Sexual Assault and Domestic Violence.







The Coordinator, MH Early Psychosis Program, is responsible for the co-ordination of the daily operations of the mental health program. This will involve overall responsibility for the provision of administrative support to the department, as well as data collection and analysis. In addition, the incumbent will co-ordinate the daily operations of the department to ensure adequate staffing, monitoring attendance and ensuring that all department policies and processes are being followed.



The EPI Coordinator is the designated subject matter expert for the Early Psychosis team and Outpatient Mental Health Programs. They assist the clinical team to provide trauma informed, evidence based mental health care for all people who have experienced acute mental health concerns the College of Nurses of Ontario standards and BCHS's mission, vision, values and policies.









Usually, the primary point of contact for the program.


Oversees the screening and enrolment of clients and family members into the program.


Work with staff both inside the organization and in the wider community to ensure that people with early episode psychosis get referred.


Support the EPI team.

Primary Responsibilities

Works with the interdisciplinary team to design and implement excellent delivery models that include clinical pathway development, establishing new client care services and programs that improve the Department services for clients, family and community
Develops and maintains partnerships with key community stakeholders (School Boards, Satellite partners, etc.) and leads the department's Community Advisory Committee, ensuring representation from various stakeholder groups (clients, family members, community partners) on the Committee
Liaises with all medical staff and students, including program psychiatrists

Develops collection methods and provides clinical data analysis on service utilization which is used to measure performance of program by ensuring the implementation and MHA PDS compliance.

Collaborates in the design and implementation of methods and techniques to continuously improve the delivery of service, with attention to patient flow and intake pressures and ensures excellence in patient care.
Ensures the collection and reporting of financial and service data, including the monthly, quarterly and year-end reporting of waitlist, MIS data and required information for through Ontario Health Centre of Excellence
Provides leadership in the development of new initiatives by creating an environment that encourages creativity, innovation and critical thinking among the interdisciplinary team

Develops, implements and evaluates staff education and training programs in collaboration with relevant resources


Contributes to education and professional development of staff, students, and colleagues in an environment of mutual respect and understanding.

Works with the interdisciplinary team to design and implement excellent delivery models that include clinical pathway development, establishing new client care services and programs that improve the Department services for clients, family and community

Develops and maintains partnerships with key community stakeholders (School Boards, Satellite partners, etc.) and leads the department's Community Advisory Committee, ensuring representation from various stakeholder groups (clients, family members, community partners) on the Committee

Engages in review of complaints/compliments for assigned areas including investigation and resolution of same.
Fosters an environment which facilitates the use of evidence informed practices, ongoing professional development, and interdisciplinary care, research and program evaluation
Maintains own competency in accordance with relevant professional standards
The coordinator facilitates educational and outreach activities for both the Early Psychosis Intervention Program, as well as for the hospital and its community partners. They advocate for the best practice that is inclusive, equitable and culturally competent by building collaborative interprofessional and intersectoral relationships.

Provides clinical education and support to patients, families and care givers in partnership with family support social worker.

This position will be expected to assess, plan, implement and evaluate clinical care utilizing a newly adopted care pathway that is designed to deliver standardized, evidence-based treatments including the delivery of the NAVIGATE Early Intervention Model of Care; in this role you will provide the Individual Resiliency Training(IRT) component of this intervention model. This model provides a framework for mental health assessment, monitors client responses to pharmaceutical and care interventions, with an emphasis on resilience and collaborative care. This position requires a sound knowledge of psycho-social rehabilitation, crisis intervention, addiction issues, severe and persistent mental illness, and an understanding of schizophrenia, primary mood disorders with psychosis, and other presentations of psychosis.

Mandatory Qualifications

Undergraduate Degree in related discipline required (Nursing, Occupational Therapy, Social Work)
CPR, First Aid and Non-Violent Crisis Intervention (CPI) Certification required
3-5 years practical and related experience in Mental Health and Addictions, on the job training required

Core Competencies

Demonstrates excellence in interpersonal, communication, coaching, mentoring and team-building skills that facilitate positive interactions among all members of the interdisciplinary mental health care team
Demonstrates superior understanding of systems, systems analysis techniques, value analysis process and continuous improvement principles and tools -particularly in the field of Early Psychosis Intervention
Demonstrated engagement in early psychosis networks supporting best practices and collaboration in Early Psychosis and youth mental health across provincial, national and international (e.g. EPION, CCEIP, IEPA...)
Possesses highly developed analytical, problem solving, critical thinking skills
Demonstrates a strong recovery-oriented, client-focused philosophy in all interactions
Possesses the ability to introduce and effectively facilitate change
Demonstrates superior decision-making and organizational skills
Demonstrates the ability to provide informal leadership, support and critical analysis in stressful, complex clinical and emotional situations
Demonstrates excellence in written and oral communication
Communicates effectively with the interdisciplinary team and external areas using timely, appropriate written, verbal and non-verbal means
Demonstrates the ability to foster a supportive, respectful and inclusive work environment
Experience working with youth and their families
Demonstrates participation in research, evidence-informed practice, and program evaluation
Current and demonstrated knowledge of Mental Health Act, Healthcare Consent Act, Substitute Decisions Act, and Privacy Legislation
Strong organizational, time management, and interpersonal skills.
Ability to work independently and collaboratively across all levels of the organization
Criminal Record Check required.

Our Commitment to Equity, Diversity, and Inclusion

BCHS is committed to building an inclusive and accessible workplace that reflects the diversity of the communities we serve. We welcome people from all walks of life, including people of all genders, sexual orientations, racial and ethnic backgrounds, Indigenous identities, abilities, and lived experiences. Inclusion is part of how we deliver better care



We are dedicated to removing barriers and providing accommodations at every stage of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations, please inform us when contacted, and we will work with you to meet your needs.

Ready to Make a Difference?

If you are passionate about healthcare and looking for a supportive and dynamic work environment, we would love to hear from you! Apply today and join BCHS in delivering exceptional care with compassion and integrity