Job Description

EHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.
Learn more at ehncanada.com


If you are looking for a challenging and rewarding career, come join us!

The primary function of the support staff is to ensure that the company operates in a manner that is consistent with the goals and objectives of the treatment program in coordination with clinical staff during the day and during those periods when the clinical and administrative staff are not on duty.

Duties and Responsibilities:

Instruct patients in essential life skills such as bed-making and cleaning to promote independence. Prepare and document discharge summaries for patients. Lead newcomers' groups and facilitate therapeutic and community meetings. Monitor patient attendance in structured activities and provide support as needed. Assist patients who may struggle to remain engaged in activities. Provide transportation for patients as required. Supervise patient activities in the absence of counseling staff, ensuring compliance with facility procedures. Ensure the security of both patients and the facility after daily activities conclude. Be available to support patients experiencing emotional difficulties. Immediately notify on-call counseling or management staff in the event of emergencies. Record significant occurrences and general observations in the logbook during shifts. Engage in case consultations and treatment coordination with the multi-disciplinary team. Provide first aid when trained, until medical staff arrive. Complete housekeeping and clerical tasks as assigned. Handle telephone inquiries and communications as directed. Conduct regular rounds to monitor patient well-being and report any concerns. Ensure all offices and group rooms are secured after business hours

Qualifications:

Completion of at least Grade 12 or equivalent diploma. Education and training in Addictions and Mental Health. Proficient in reading, writing, and verbal communication. Ability to understand and follow directions. Valid First Aid/CPR Level C. Clear Criminal Records Check for vulnerable adults. Training or experience in trauma-informed care is an asset.

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy) 24/7 Employee Assistance Program through GreenShield Health Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees Access to in-house fitness facilities or discounted gym memberships Exclusive discounts through Perkopolis on entertainment, insurance, and more Opportunities for personal and professional growth through our Education Support Assistance program Supportive relocation opportunities due to our nationwide presence Defined Benefit pension plan with up to a 4% employer contribution Maternity and parental leave top-up Discounts available at Kids & Co. Daycare.


EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.