Job Description

At Edmonton Granite we are proud to serve all faiths and cultures, and we treat everyone with the respect and dignity they deserve. As a long standing member of the Monument Builders of North America (MBNA), we promise to always follow ethical and honest business practices.

Selecting a monument is an important personal choice and is a choice best made with the assistance of a knowledgable and compasisonate professional. As our customers may only purhcase a memorial once in their lifetime, we want them to feel at ease when making the decision. A compassionate memorial consultant can make the decision easier.

As a full service family owned business, we are proud of our reputation for personalized service and quality memorials.

Overview

The Sales consultant at Edmonton Granite Memorials Ltd. ensures customer service, product sales, marketing, agent management & storefront facilities meet or exceed the expectations for operational excellence to the community we serve. The position is in-house at our showrooms in North and South Edmonton.

This role proposes and/or recommends initiatives, actions and processes to meet business needs and expectations for the quality, capability, functionality and public image of Edmonton Granite Memorials. This role requires daily interaction with customers, management, design staff, shop staff, funeral homes, agents, cemeteries and administrators to:

Plan and deliver sales service to our customers with dignity and respect Follow through on all memorial sales to completion to meet the customers expectations Resolve issues in a timely manner Develop and manage relationships with our business partners

Responsibilities

Planning

Collaborates with the leadership team to help develop growth strategy and deliver long term value of Edmonton Granite Memorials Prepares proposals for sales initiatives to meet current and future business needs that align with overall growth strategy

Sales

Shares workload for retail customer sales, including both walk-in and call-in customers Responds to online sales inquiries Ensures quality sales and service are provided to customers Ensures sales storefront area prepared and presentable to business expectations Communicates effectively to management and staff Manages sales workload and sales priorities, while providing support to others when needed to accommodate unique sales opportunities Contributes and participates in weekly sales meetings Becomes knowledgable on all products Ensures customer communication for time sensitive delivery and installation Identifies, tracks, and resolves customer problems, sales delivery issues and sales information issues in a timely manner Works closely with customers and our design team to ensure approval drawings meet their expectations and are signed off in a timely manner

Experience

Sales: 2 years (preferred) Familiarity with CRM software or other sales tools is an asset, but not required

Pay negotiable base on experience

Job Type: Full-time

Benefits:

Dental care Vision care
Schedule:

Every Weekend Monday to Friday
Location:

Edmonton, AB (preferred)
Work Location: In person

Expected start date: 2025-09-01