Job Description

The Prince Edward Island Nurses Union (PEINU) proudly serves approximately 1500 members, including Registered Nurses and Nurse Practitioners employed by Health PEI, on Prince Edward Island.

PEINU is hiring a permanent full-time Member Services Officer (MSO). This is an onsite position with travel to various Health PEI worksites and occasional out of province travel.

Reporting to the Executive Director, the MSO supports our membership by providing information and guidance on the Collective Agreement and employee rights. The MSO is skilled at building positive relationships, creating presentations, planning events, facilitating meetings and resolving conflicts. The MSO is an advocate on behalf of all Union members.

Key Responsibilities:

Welcome new members to the Union and be the first point of contact for nurses requesting information about the union or interpretation of the collective agreement. Coordinate group training sessions, site visits, annual general meetings and special events. Review policies, processes and forms associated with the implementation of the Collective Agreement. Create administrative standards for action item flow and grievance tracking. Educate and support local union representatives on grievance procedures, contract interpretation, and dispute resolution strategies. Support members in the Duty to Accommodate process. Engage with the Human Resources department, managers, legal advisors, case workers, government agencies and other stakeholders.

Qualifications & Requirements

3-5 years' experience familiarization in the unionized environment; including grievance processes, education and interpretation of the Collective Agreement Familiarization with the Health System Knowledge of Human Rights Legislation, Workers Compensation Board Processes and Group Benefits Training in disability management would be an asset Training in diversity, equity and inclusion would be an asset Excellent analytical and strategic thinking skills Strong leadership and interpersonal communication abilities

Education

Bachelor's degree or equivalent experience in business, human resources, nursing or a related field

What we offer

A small, supportive and inclusive work team Group health insurance Paid Vacation Pension plan Professional Development Funds Annual salary of $80-$85,000 commensurate with experience

Application Process

Please submit a resume and cover letter to the job posting or directly to executivedirector@peinu.com with email subject line MSO application, or online through the recruitment website.

Please apply by September 19, 2025.

Job Type: Full-time

Pay: $80,000.00-$85,000.00 per year

Benefits:

Company pension Dental care Employee assistance program Life insurance On-site parking Paid time off Vision care
Work Location: In person