Job Description

The Position :

The Member Service Representative provides customer service in the form of processing member requests for routine over-the-counter services as well as directing members to the appropriate position in the branch to receive other services that Vision Credit Union Ltd. provides. Member Service Representatives understands his/her role providing exceptional quality, positive, and friendly experiences to all members as well as consistent accuracy.

This is a temporary position until August 31, 2025.

To learn more about us, please visit our website www.visioncu.ca/en/about-vision

The Person:

Current confirmed enrollment in a post-secondary program.

Member Service Experience preferred but not required.

Excellent communication and member service skills are essential for success in this role. In addition, excellent ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

Attention to technical detail and proven ability to work effectively in a time sensitive and team environment is necessary for this position.

Valid driver's license and reliable vehicle.

Compensation:

Hourly range $19.00 to $25.00.

Comprehensive benefits package.

SUBMIT RESUME AND COVER LETTER TO:

Jennifer Hormann,

Vice President of Human Resources

Vision Credit Union Ltd.

Corporate Office

5007 - 51 Street

Camrose, Alberta T4V 1S6

Only those individuals invited for an interview will be contacted.

Job Type: Fixed term contract
Contract length: 4 months

Pay: $19.00-$25.00 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Profit sharing
• RRSP match
• Vision care
• Wellness program

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hughenden, AB: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Expected start date: 2025-05-01