Member Service Agent, On Campus Job in Studentcare

Member Service Agent, On Campus

Saskatoon, SK, CA, Canada

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Job Description

Studentcare is seeking to fill a part-time Member Services Agent position at its University of Saskatchewan on-campus office. You will be responsible for answering students' questions related to their insurance plans by telephone, e-mail and in person. We are looking for candidates who are focused on customer service. Having an ability to communicate easily is the key to success for this position. Successful candidates should be willing to help and find solutions. Training will be offered to all successful candidates.

Requirements

A minimum of 2 year experience working in customer service Experience in Word and other Office suite software Ability to adapt quickly and be comfortable with change Ability to manage various situations in a positive and professional manner Flexible work schedule

Tasks

Process requests from our members in a positive and enthusiastic manner Take responsibility for solving problems and monitoring Document customer issues and solutions implemented

Terms & Conditions

Convenience of an office located at the University of Saskatchewan Part time requirements from Monday to Friday up to 20 hours per week
We offer competitive pay, a positive work environment, and opportunities for career growth. Join our team of dedicated professionals committed to providing exceptional service to our members.

Job Type: Part-time

Pay: $17.00-$17.75 per hour

Work Location: In person

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