Zina Cosmetic Centre is looking for a brand new receptionist to join our team.
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Zina Cosmetic Centre receptionists will be responsible for helping make sure the clinic runs smoothly in day to day operations. They are the face of the clinic, upholding the highest levels of customer service. We are looking for a highly organized and motivated individual with a passion for growth.
Job Responsibilities:
Answer any phone calls in a timely manner
Reply to any messages the clinic receives over text or through social media
Must be willing to answer messages during the weekends as well
Schedule appointments efficiently, ensuring patient satisfaction
Maintaining appointment schedules, notifying medical staff of patient arrivals and communicating any service delays
Ensure patient comfort and satisfaction by anticipating patients' needs, anxieties; answering patients questions, maintaining a welcoming reception area
Help clean up clinic at the end of each working day
Welcome and check in clients arriving for appointments through AestheticRecord EMR Software
Manage and update treatment records
Process clients during checkout, taking payment and booking future appointments
Take stock of inventory once per month, keeping inventory records up to date in AestheticRecord
Skills Required:
MUST be fluentin English and Arabic (oral and written)
Strong English communication skills
Strong interpersonal skills
Experience working as a receptionist in a Med Spa or Aesthetic Clinic
Sales skills are a must* Strong organizational skills
Experience with EMR Software
Great multitasking skills and quick learner for computer and scheduling systems
We work alternating weekly schedules of Tuesday - Friday and Monday - Saturday.
Job Type: Full-time
Pay: $19.00-$22.00 per hour
Application question(s):
Can you read and write in Arabic?
Education:
Secondary School (required)
Experience:
Medspa Receptionist: 1 year (preferred)
Language:
Arabic (required)
Work Location: In person
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