Job Description

Medical Secretary

Belleville and Quinte West Community Health Centre (BQWCHC)-QW Site

Full Time Permanent 1.0 FTE $41,314.00 - $50,213.80

Job Summary:

The Medical Secretary is part of an integrated administrative team, providing front-line reception support as well as administrative support to the centre. The Medical Secretary coordinates and maintains appointments, chart management including incoming/outgoing fax management; electronic data transfer; uploading of relevant clinical and administrative documentation to electronic medical records. Responsibilities include third party billing systems; responds to requests for records from clients, legal authorities, and other approved agents; and provides clerical, administrative support and reception functions.

Key Areas of Responsibility:

Assists with reception functions including managing multi-line phone system, greeting clients, and booking appointments. Provides waiting room management; contributing to orderly operations of laundry/shower program; ensures welcoming environment. Co-ordinates/schedules new client intakes; ensures accurate and timely updates of client demographic information into electronic system; maintains electronic wait-list database. Provides general secretarial services to support the teams and activities of the Centre including preparing correspondence and reports Manages client records: correspondence, consents, referrals, and related documents; manages third party requests and billing. Ensures accuracy and timely follow-up for all referrals. Conducts scanning, faxing, correspondence. Teamwork-works collaboratively as a member of the interdisciplinary team. Contributes to inventory management of general office supplies, harm reduction inventory Facilitate management of incoming/outgoing organizational mail Conduct scanning and file management

Qualifications:

Medical Secretary Certificate and/or equivalent of education and experience in a health care setting. Proficiency in the use of computers and various software applications; office equipment. Experience with electronic medical record (Telus PS Suites) an asset. Seasoned professional with excellent communication skills; ability to work well in an inter-professional and collaborative environment. Demonstrated ability to work effectively and efficiently with a focus on detail and accuracy in a fast-paced environment. Experience working effectively with communities and individuals who face barriers accessing traditional health care institutions; equitable care, an asset, including those with mental health and addictions challenges; history of trauma, etc. Some evening shifts may be required.

To apply

for this opportunity please forward your resume and cover letter electronically to hr@bqwchc.com.

Within the subject line of your email, please indicate the position title for which you are applying.

Deadline for applications is November 6, 2025

BQWCHC is an equal opportunity employer. If you require accommodation to participate in the hiring process, please call 613-962-0000 x 163 or email hr@bqwchc.com. For more information visit our website at www.bqwchc.com.

We thank all applicants however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $41,314.00-$50,213.00 per year

Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance Paid time off Vision care
Work Location: In person