Job Description

We are currently seeking 1 full time secretary position(18 month contract with a possibility to extend) to join this fast-paced work environment. Must be able to manage multiple tasks and be efficient with customer service and booking clients.

The Hand and Upper Limb Clinic is a regional out-patient rehabilitation clinic with staff including Physiotherapists, Occupational Therapists, Certified Hand Therapist, and Rehabilitation Aides. This clinic has provided out-patient, private therapy services to our community for over 25 years.

We offer a competitive salary and extended health benefits.

Qualifications/Duties

Check-in patients, answer phones, book appointments, take payments, file charts, update patient information Speak with insurance companies and WSIB in a calm and courteous manner on a daily basis Chart preparation, intake forms, billing information, proper triage for patients, doctor referrals Work experience as a receptionist/secretary in a health care setting would be an asset Demonstrated ability to work both independently and within a team environment, prioritizing and organizing work Ensure a courteous and professional demeanor with patients Other duties as assigned
Experience and Education

High School Diploma Required - College Preferred Medical Terminology Microsoft Proficiency (especially Excel, Word, and PowerPoint) is an asset Medical Office Assistant Course (an asset) Minimum 2-5 years' experience in customer service and medical field

Send Cover Letter and Resume with Attention: Matthew Eaton

Email or Drop off in person to

Hand and Upper Limb Clinic @ 103-105 Villa Street. Deadline January 5th, 2026

Applications from all qualified individuals are welcome. We thank you for your interest; however, only candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: No more than 36 per week

Benefits:

Extended health care
Work Location: In person