Job Description

Job Overview

We are seeking a dedicated and organized Medical Receptionist to join our Professional Foot clinic in downtown Toronto. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. This role requires proficiency in handling electronic medical records and insurance billing, along with a solid understanding of medical terminology.

Duties

Greet patients warmly and assist them with the check-in process. Schedule appointments and manage the calendar for healthcare providers. Maintain accurate patient records using electronic medical records systems such as Jane. Collect patient information, including insurance details and medical history. Process payments and handle billing inquiries efficiently. Ensure the front desk area is organized and welcoming at all times. Collaborate with healthcare professionals to facilitate smooth operations within the office. Handle administrative tasks such as filing, data entry, and managing correspondence.

Qualifications

Bachelor degree or equivalent (Required) Proficiency in Microsoft Office Previous experience as a Medical Receptionist or in a similar role within a medical or dental office is preferred. Familiarity with electronic medical records systems (Jane) is highly desirable. Knowledge of OHIP billing procedures and private insurance preferred Strong knowledge of medical terminology to effectively communicate with patients and staff. Bilingual or multilingual skills as asset (Mandarin preferred) Excellent organizational skills with attention to detail in managing patient information. Ability to work in a fast-paced environment while maintaining professionalism and composure. Strong interpersonal skills to provide exceptional customer service to patients and their families. Work well independently and as part of the team
Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Flexible schedule Paid time off
Work Location: In person