Job Description

Working in collaboration with the Manager, technologists this position requires coordinating complex clinic schedules and be the resource for non-clinical information, scheduling and answering phone calls.

EDUCATION, TRAINING AND EXPERIENCE:

Post-secondary education in medical office administration or a combination of experience and relevant education. (International medical graduate Minimum 1 year experience working as a medical receptionist.
Scheduling experience in a busy clinic setting is an asset.

Knowledge of Medical Terminology related to Ultrasound and X-ray is an asset.

RESPONSIBILITIES:

Managing workflow of the clinics and ensuring that exceptional patient care is provided. Schedule, coordinate and confirm referrals and appointments, using judgment to reschedule or book according to changing priorities, ensuring appointments are booked within provincial access targets Coordinate and book diagnostic tests and follow-up appointments to best meet patient needs. Keep track of external referrals and follow up on reports
Ensure to register patients on patient database system and attach all required reports.

Maintain confidentiality for all patient and staff personal and health information.

Lead the proactive scheduling of clinics according to technician availability, referral volumes, etc Providing assistance to Technologists and Technicians at the clinics with daily operations.

EXPERIENCE:

1 year of recent experience as a Medical Office Administrator. Experience in Diagnostic Imaging department is an asset.

SKILLS AND ABILITIES:

Demonstrated ability to work responsibly in an interdisciplinary team environment. Demonstrated effective communication (written and verbal), organization, and interpersonal skills. Demonstrated initiative and judgment appropriate for the position. Demonstrated computer skills including Microsoft Office Demonstrated ability to accept assigned or delegated functions. Ability to prioritize work in an efficient and organized manner is essential. Strong customer services with fellow colleagues, community partners, and patients/families. Demonstrated ability to remain focused, flexible, and prioritize tasks in a busy and high-stress environment.
Job Type: Part-time

Pay: $20.00-$22.00 per hour

Expected hours: 8 - 16 per week

Work Location: In person