Job Description

Overview:

Conroy Optometric Centre is a longstanding private optometry practice dedicated to providing exceptional eye care and personalized service to our community. We pride ourselves on fostering a welcoming environment where patient care and team collaboration are at the forefront.

Job summary:

We are seeking an energetic and detail-oriented Medical Receptionist to join our team. In this vital role, you will be the first point of contact for patients, managing appointments, patient records, insurance verification, and administrative support. Your proactive approach will ensure smooth clinic operations while delivering outstanding patient service.

Duties:

Greet patients warmly and efficiently manage check-in and check-out processes using EMR (Electronic Medical Records) system. Schedule appointments accurately utilizing EMR and coordinate with clinical staff to optimize daily workflow Verify insurance coverage, perform insurance authorization, and handle billing procedures including medical collection efforts Maintain patient records with meticulous attention to HIPAA regulations, ensuring confidentiality and proper documentation review Assist with phone etiquette by answering multi-line phone systems promptly and professionally, directing calls as needed Support front desk operations by answering emails, voice mails, managing office supplies, and performing clerical tasks such as data entry and typing

Qualifications

Experiece in an optometry practice is a plus Exceptional customer service skills with a professional phone etiquette Knowing French fluently is an advantage Ability to handle sensitive information in compliance with HIPAA regulations while maintaining accuracy in documentation review and insurance verification
Join us to become an integral part of a dedicated team committed to delivering top-tier eye care services. Your enthusiasm and organizational skills will help create a seamless experience for every patient while supporting the efficient operation of our clinic.

Job Types: Full-time, Part-time

Pay: $17.75-$20.00 per hour

Expected hours: 25 - 40 per week

Benefits:

Company events Extended health care On-site parking Vision care
Work Location: In person